Remote QA Support Analyst — Entry Level

Ace IT Careers; Seattle (WA); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Family Leave (Maternity, Paternity)

Short Term & Long Term Disability

Training & Development

Work From Home

Wellness Resources

Job summary

Ace IT Careers is seeking a Junior QA Support Analyst to assist in testing web applications, investigate issues, and support the QA team. This entry-level role is ideal for recent graduates and individuals beginning a career in software quality assurance.

The position involves executing manual test cases, documenting defects in Jira, and collaborating with developers and support staff to reproduce and verify fixes.

Qualifications

• 0–1 year of professional QA or IT support experience preferred.
• Fresh graduates and individuals without QA experience are welcome.
• Basic understanding of software testing concepts.
• Familiarity with SDLC, STLC, or manual testing fundamentals.
• Ability to identify, reproduce, and document software issues clearly.

Responsibilities

• Assist with testing web-based applications and identify software issues.
• Investigate defects and document testing observations.
• Execute manual test cases and verify application behavior.
• Create and maintain defect reports using Jira or similar tools.
• Support functional, regression, and user acceptance testing.
• Collaborate with development and support teams to investigate issues.
• Reproduce reported bugs and verify fixes.
• Maintain test execution records and documentation.
• Communicate testing findings to team members.
• Participate in Agile meetings and quality improvement activities.

Skills

Testing concepts

Bug reproduction

Documentation

Agile participation

Communication

Tools

Jira

Job description

Ace IT Careers is seeking a Junior QA Support Analyst to assist in testing web applications, investigate issues, and support the QA team. This entry-level role is ideal for recent graduates and individuals beginning a career in software quality assurance.

The position involves executing manual test cases, documenting defects in Jira, and collaborating with developers and support staff to reproduce and verify fixes.