Junior Operations Analyst - USA

Here-Technologie; New York (NY); Hybrid; USD 34,000 - 48,000; Part time

Job summary

HERE is seeking a detail-oriented Junior Operations Analyst for a 6-month contract in New York. The role supports Sales Operations, Talent & People Ops, and general corporate functions, ensuring data hygiene, process efficiency, and timely project execution.

You will manage CRM and ATS tasks, assist with onboarding, coordinate interview schedules, and help drive cross‑functional initiatives while maintaining strong communication with teams.

Qualifications

• 1+ year in business operations, admin, HR or cross-functional support roles (CRM/ATS a plus).
• Strong in Google Sheets and Excel; proficient with pivot tables and lookup functions (VLOOKUP/XLOOKUP).
• Experience with AI tools to boost daily productivity.
• Excellent organizational skills; can manage multiple priorities and meet tight deadlines.
• Strong written and verbal communication; able to work cross-functionally.
• Self-starter with accountability for routine operations.

Responsibilities

• Maintain CRM data hygiene and assist with sales tool administration and user provisioning.
• Support corporate operations by managing vendor tracking, renewals, and compliance documentation.
• Administer general corporate tools and manage user access across internal platforms.
• Coordinate candidate interview schedules across hiring teams to ensure a smooth process.
• Assist with onboarding and orientation logistics for new hires.
• Support special projects and evolving cross-functional operational needs as assigned.

Skills

Google Sheets

Pivot tables

Excel

VLOOKUP/XLOOKUP

AI tools

CRM experience

Cross-functional communication

Problem solving

Tools

CRM systems

ATS platforms

Job description

Junior Operations Analyst - 6 Month Contract

Location: New York, NY / Hybrid Remote / Remote (EST or CST zones)

We have an office in New York and this position can either be based in the office, or hybrid remote, or remote within the EST or CST time zones (subject to your existing legal right to work in the jurisdiction).

About HERE

Everything works right here.

HERE technology is trusted by 90% of global banks and also used within the U.S. Intelligence Community and other sectors. We’re backed by some of the world’s most respected financial institutions and venture firms, including Bain Capital Ventures, Bank of America, J.P. Morgan, Wells Fargo and IQT, the not-for-profit strategic investor that accelerates the introduction of groundbreaking technologies to enhance the national security of America and its allies.

About the Role

We are seeking a detail-oriented Junior Operations Analyst to join our Operations team for a 6-month contract! This role will support us across multiple areas of our day-to-day business, such as Sales Operations, Talent & People Ops. You will assist with workflows, maintain system hygiene and help our internal processes run smoothly.

Responsibilities

• Maintain CRM data hygiene and enrichment while assisting with sales tool administration, user provisioning, and routine system setups.
• Support corporate operations by managing vendor tracking, contract renewals, and compliance documentation.
• Administer general corporate tools and manage user access across internal software platforms.
• Coordinate candidate interview schedules across internal hiring teams to deliver a seamless candidate experience.
• Assist with new hire onboarding, including documentation, orientation logistics, and system access setup.
• Support special projects and evolving cross-functional operational needs as assigned.

What We’re Looking For

• Experience: 1+ year in business operations, administrative, HR or cross-functional support roles (experience with CRMs and ATS platforms is a plus).
• Highly proficient in Google Sheets (and Excel), with strong hands‑on experience using pivot tables, VLOOKUP/XLOOKUP, and data manipulation.
• Enthusiastic about incorporating AI tools to elevate daily productivity.
• Exceptional organizational skills with the ability to manage multiple competing priorities, stay structured, and meet tight deadlines.
• Strong written and verbal communication skills; comfortable interacting cross-functionally across different departments.
• Self-starter mindset with strong problem‑solving skills and a high degree of accountability over routine operations.

Life at HERE

At HERE, we pride ourselves on fostering a friendly, collaborative, and supportive culture that truly respects the diversity of thought. Our goal is to create a space where employees can learn and innovate, and overall, have a good time doing it. We value and appreciate that our employees have a wide set of interests and experiences and put importance on taking the time to get to know one another and form relationships. From virtual socials and