NOC Network Admin (Junior) – Federal IT Operations

ASM Research, An Accenture Federal Services Company; Helena (MT); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research seeks a Junior NOC Network Administrator to support day-to-day operation of network and server infrastructure in a federal IT environment. You will monitor servers, assist with patching and backups, document configurations, and participate in incident response under guidance.

Requires a Bachelor’s degree or equivalent, 0-3 years in NOC/sys admin, and US citizenship with SECRET clearance; DoD 8180 IAT-II certification is preferred.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
• 0-3 years of experience in junior system administration, NOC support, or similar infrastructure operations roles focused on monitoring and first-line remediation.
• Foundational understanding of system administration concepts, including user and group management, file system permissions, basic networking, and routine health checks for Windows and/or Linux servers.
• Training or practical experience with system monitoring tools, ticketing systems, backup solutions, and basic virtualization concepts.
• Good analytical, problem solving, and communication skills, with the ability to work effectively under pressure and document system configurations, changes, and incidents accurately.
• Candidates must be US citizens with a current SECRET security clearance (active within last 24 months).
• Candidates should have a current Security+ or other DoD 8180 IAT-II certification.

Responsibilities

• Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts, opening and updating tickets, and prioritizing actions based on business impact.
• Execute standard operating procedures for routine system administration tasks, including patching, basic configuration changes, service restarts, backup verification, and user and group management.
• Assist with troubleshooting common system issues such as resource exhaustion, service failures, login problems, and connectivity issues, escalating incidents that exceed runbook guidance.
• Maintain accurate system documentation, including inventories, configuration baselines, change records, and incident logs to support compliance and repeatable operations.
• Participate in coordinated incident response, backup and recovery activities, and security-related monitoring tasks that intersect with system administration.
• Collaborate with network and security teams to gather diagnostic information, implement corrective actions, and validate restoration of affected services.
• Support adherence to incident, change, and configuration management processes, ensuring that activities are properly recorded and approved.

Skills

Monitoring

Troubleshooting

Documentation

Communication

First-line remediation

Education

Bachelor’s degree in Computer Science/IT or related field

Tools

System monitoring tools

Ticketing systems

Backup solutions

Virtualization concepts

Job description

ASM Research seeks a Junior NOC Network Administrator to support day-to-day operation of network and server infrastructure in a federal IT environment. You will monitor servers, assist with patching and backups, document configurations, and participate in incident response under guidance.

Requires a Bachelor’s degree or equivalent, 0-3 years in NOC/sys admin, and US citizenship with SECRET clearance; DoD 8180 IAT-II certification is preferred.