Junior NOC Network Administrator - Monitoring & IT Ops

asmexternalcareersite; United States; Remote; USD 52,000 - 76,000; Full time

Job summary

ASM Research is seeking a Junior NOC Network Administrator to support day-to-day operations of our federal IT infrastructure. You will monitor servers and core services, perform basic troubleshooting, and carry out routine maintenance under guidance from senior administrators.

In a fast-paced environment, you will document configurations, changes, and incidents for auditability, assist with incident response and security monitoring, and collaborate with network and security teams to validate

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent relevant experience.
• 0-3 years of experience in junior system administration, NOC support, or similar infrastructure operations.
• Foundational understanding of system administration concepts.
• Training or practical experience with system monitoring tools, ticketing systems, backup solutions, and basic virtualization concepts.
• Good analytical, problem-solving, and communication skills, with the ability to document configurations, changes, and incidents accurately.
• US citizens with a current SECRET security clearance (active within last 24 months).
• Security+ or other DoD 8180 IAT-II certification.

Responsibilities

• Monitor servers, operating systems, and core services using monitoring and ticketing tools, reviewing alerts, opening and updating tickets, and prioritizing actions based on business impact.
• Execute standard operating procedures for routine system administration tasks, including patching, basic configuration changes, service restarts, backup verification, and user and group management.
• Assist with troubleshooting common system issues such as resource exhaustion, service failures, login problems, and connectivity issues, escalating incidents that exceed runbook guidance.
• Maintain accurate system documentation, including inventories, configuration baselines, change records, and incident logs to support compliance and repeatable operations.
• Participate in coordinated incident response, backup and recovery activities, and security-related monitoring tasks that intersect with system administration.
• Collaborate with network and security teams to gather diagnostic information, implement corrective actions, and validate restoration of affected services.
• Support adherence to incident, change, and configuration management processes, ensuring that activities are properly recorded and approved.

Skills

Analytical thinking

Problem solving

Communication

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Equivalent relevant experience

Tools

System monitoring tools

Ticketing systems

Backup solutions

Basic virtualization

Job description

ASM Research is seeking a Junior NOC Network Administrator to support day-to-day operations of our federal IT infrastructure. You will monitor servers and core services, perform basic troubleshooting, and carry out routine maintenance under guidance from senior administrators.

In a fast-paced environment, you will document configurations, changes, and incidents for auditability, assist with incident response and security monitoring, and collaborate with network and security teams to validate