Junior Market Research Operations Coordinator

Finch Brands, LLC.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 56,000; Full time

Job summary

Finch Brands is seeking a Research Operations Coordinator to join the Community Insights Team in Philadelphia. This entry‑level role supports market research logistics, project coordination, and operational excellence across diverse projects.

You will gain hands‑on experience with research instruments, QA checks, respondent management, and collaboration with account teams to kick off Finch communities when relevant. Strong organizational skills are essential.

Qualifications

• 0-1 years of experience required, but ideal candidate will come with some history of applied business skills (via internship and/or entry level role)
• Candidates will ideally have experience and interest in Business/Management, Operations, Communications, Project Management, or Market Research.
• Proficiency in Outlook and MS Excel including data manipulation, formulas, lookups, and formatting.

Responsibilities

• Responding to and troubleshooting basic respondent inquiries and triage incoming issues
• Recruiting/scheduling for online qualitative interviews/focus groups
• Programming and leading quality assurance checks (QA) for research instruments and deliverables
• Managing respondents and data quality in our research platform
• Supporting account teams in driving logistics and management tied to kicking off new Finch communities when relevant

Skills

Outlook

MS Excel

Communication

Time Management

Attention to Detail

Project Coordination

Job description

Finch Brands is seeking a Research Operations Coordinator to join the Community Insights Team in Philadelphia. This entry‑level role supports market research logistics, project coordination, and operational excellence across diverse projects.

You will gain hands‑on experience with research instruments, QA checks, respondent management, and collaboration with account teams to kick off Finch communities when relevant. Strong organizational skills are essential.