Junior LAN Technician

Veracityit; Georgia (VT); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Junior LAN Technician to enhance their team. This role involves maintaining network hardware, troubleshooting connectivity issues, and ensuring optimal performance in a dynamic environment. The ideal candidate will have a solid background in LAN technologies, strong problem-solving skills, and a commitment to providing excellent support. Join a collaborative team where your contributions will directly impact business performance and client satisfaction. This is a fantastic opportunity to grow your career in a supportive and innovative setting, working alongside experienced professionals dedicated to excellence.

Qualifications

• 3+ years of experience in maintaining and troubleshooting desktop software/hardware.
• Extensive LAN experience with knowledge of PC/LAN communications and network management.

Responsibilities

• Assist in installation and maintenance of network hardware and troubleshoot LAN issues.
• Provide second-level support and maintain accurate documentation of network configurations.

Skills

Troubleshooting

Network Management

Problem Solving

Communication

Attention to Detail

Education

Degree in Information Technology

CompTIA Network+ Certification

Tools

Microsoft Windows Server

Active Directory

Network Monitoring Tools

Job description

Full time - Onsite | Veracity Consulting, Inc. | United States

Posted On 03/06/2025

Job Description

Veracity is a business and technology consultancy that specializes in optimizing companies’ business performance and navigating change. Our experienced team of strategic thinkers, solution experts, and problem solvers work flexibly and collaboratively with our clients to understand their business objectives to drive results. We are also guided by our core values and purpose, which includes being transparent, curious, and humble while ensuring our clients, employees, and communities all thrive.

Currently, we are searching for a Junior LAN Technician to join our team ON SITE in Atlanta, GA.

Job Responsibilities:

• Assist in the installation, configuration, and maintenance of network hardware, including routers, switches, and firewalls.
• Troubleshoot and resolve LAN connectivity issues, ensuring minimal downtime for users.
• Provide support in the setup and management of networked devices such as printers, servers, and workstations.
• Perform routine network health checks, monitoring performance, and conducting system diagnostics.
• Collaborate with senior technicians to implement network upgrades, optimizations, and security measures.
• Maintain accurate documentation of network configurations, troubleshooting steps, and system changes.
• Assist with the configuration of network access control, user permissions, and security policies.
• Provide second-level support to PC technicians and escalate issues when necessary.
• Participate in network-related projects and assist in implementing new technology solutions.
• Ensure compliance with company security policies, best practices, and provide support in security policy configuration.
• Troubleshoot LAN hardware, operating system software, software components, peripherals, network printing, print queues, and agency-approved mobile devices.
• Provide a single point of contact and client interface for contract management and compliance.
• Maintain and troubleshoot Microsoft Windows Server software, including configuration, upgrades, and patches (e.g., SCCM or similar patch management software).
• Collaborate with teams to identify problems, analyze data, and formulate solutions.
• Assist end-users with LAN and computer-related problems, providing support and training when necessary.
• Work on the technical aspects of LAN hardware and software, ensuring maintenance, routine service, updates, and security.
• Support network troubleshooting and repairs, escalating issues to senior team members as needed.
• Monitor network performance and conduct system diagnostics to ensure optimal network health.

Minimum Job Qualifications:

• Minimum of three (3) years of experience maintaining, troubleshooting, and supporting desktop software and hardware in a Windows environment.
• Five years of LAN experience with extensive knowledge of PC/LAN communications, hardware/software in a multi-protocol environment, and network management software.
• Knowledge of Microsoft Active Directory and LAN security principles.
• Ability to troubleshoot and resolve complex issues as a second level of support to PC technicians.
• Familiarity with networking concepts such as TCP/IP, DNS, DHCP, and LAN technologies.
• Knowledge of network hardware, including routers, switches, and firewalls.
• Strong problem-solving skills with attention to detail.
• Ability to diagnose and troubleshoot network connectivity issues and perform network health checks.
• Experience with MS Windows Server operating systems, MS Office products, and other COTS applications.
• Experience with configuration, upgrading, and patching of Microsoft Server software.
• Knowledge of network security principles and best practices is a plus.
• Proficiency with network monitoring tools is a bonus.
• Strong communication and interpersonal skills, with the ability to effectively communicate with end-users and management.
• A degree or certification in Information Technology, Computer Science, or a related field.
• CompTIA Network+ or similar networking certification (or willingness to pursue certification).
• Regular and predictable attendance.