Ancillary Inspection Technician

ZipRecruiter; Atlanta (GA); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in home inspections is seeking an Ancillary Inspector to conduct various inspections of residential and commercial properties. The role involves building positive client relationships, managing reports, and ensuring thorough communication. This position offers opportunities for growth and comes with competitive benefits, reflecting our commitment to employee well-being.

Benefits

Competitive pay including training pay

Benefits including insurances, 401K, paid time off

Initial equity in the organization

Ongoing training and support

Family-friendly culture

Qualifications

• Someone who loves customer service and has great people skills.
• Dedication to continuous learning.
• Valid Driver's License required.

Responsibilities

• Conduct ancillary inspections of residential and commercial properties.
• Produce comprehensive digital reports of inspections.
• Communicate findings to clients and maintain a positive client relationship.

Skills

Customer service

Attention to detail

Team player

Job description

Job DescriptionJob Description

Residential Inspector of America (RIA) is the leading provider of professional home inspections in the Southeast. RIA has been serving the Atlanta area for three decades and is expanding its reach in South Carolina, Florida, Tennessee, and beyond. Our priority is to provide homeowners and buyers the necessary knowledge and confidence to make their best home purchase decision.

Come join a company composed of great talent and high performers, surrounded by a strong and healthy culture that’s made RIA an industry employer of choice!

The opportunity:

The Ancillary Inspector is responsible for conducting ancillary inspections of residential and commercial properties. This position has a direct impact on our success. Communication, attention to detail, a friendly and positive attitude, and a good team player are vital to this role. Our Ancillary Inspector must be competent in all facets of working directly with customers including communications, and attention to detail, and be able to maintain a positive exchange with clients and agents in high stress situations.

Impact and Importance:

The Ancillary Inspection Technician will have a significant impact on the relationship with clients and agents, utilize a friendly and positive relationship to boost sales, provide detailed reports to the client, work closely with inspectors and other team members, help implement new ideas and initiatives, and will assist in helping us accomplish our goals. They are a team player committed to assisting, sharing, and respecting co-workers.

What you will do:

• Perform residential and commercial ancillary inspections for several hours a day at various
  locations. Ancillary Inspections may include, but are not limited to:
  - Sewer Scope, Mold Testing, Termite Inspections, 4 Point Inspections, and Wind Mitigation Inspections.

• Produce a comprehensive digital report showing what was observed during the inspection within the timeline guidelines of the company.

• Create positive client experiences while building positive client relationships through accurate, thorough, and timely service delivery.

• Communicate the value of additional services to clients.

• Provide detailed information in a clear, concise, professional, and non-threatening manner with all applicable parties (typically Buyer’s Agent and Client) regarding the findings of the inspection through both written and verbal communication methods.

• Build trust with our inspectors, clients, and real estate agents using a calm demeanor, consistency, honesty, thoroughness, and communication.

• Always represent our brand in a professional business manner through appropriate communication practices and attire.

• Communicate as a team player within the organization regarding opportunities to improve service, value, and product offerings.

What you will get:

• Competitive pay, including training pay.
• Benefits including insurances, 401K, paid time off, and paid holidays.
• Initial equity in our organization with the ability to earn more. You will be an owner!
• Fully remote work. Go from your home office to the jobsite each day.
• Ongoing training and support.
• Tools and equipment, such as radon monitors, mold testing kits, drone, and thermal camera.
• A growing company that encourages leadership development and provides opportunities for advancement.
• Knowledgeable, encouraging, and present leadership.
• Family-friendly culture with regular employee events/gatherings.
• To be part of an inclusive and community-minded organization.
• Ongoing training and personal development opportunities.
• Support from caring leaders and teammates who like to have fun!

What we are looking for:

• Someone who loves customer service and has great people skills.
• Construction background or inspection experience , but not required.
• Ability to work with small tools to take apart and re-install plumbing materials.
• Dedication to continuous learning.
• Valid Driver's License.
• Someone who is teachable, dependable and able to work unsupervised.
• Someone that wants to contribute to a team and fits our culture.
• Reliable transportation required.
• Clean drug and background screening.
• Someone who lives in one of our current service markets.

Physical requirements:

• Exposure to weather conditions year-round, heat when climbing into attics int eh summer, cold when going into crawl spaces in the winter
• Ability to stand/walk for many hours at a time.
• Ability to navigate attics and crawl spaces, including crawling.
• Able to lift medium sized ladders and smaller equipment.
• Must have a fully functional smartphone with internet access.
• Home inspection is a moderately physical job.