Junior Knowledge Manager - Clearance Required

Cydecor; Alexandria (VA); On-site; USD 95,000 - 137,000; Full time

Benefits offered by this job

Health and Dental Insurance

Vision and Life Insurance

Disability Insurance

401(k) + company match

Paid Time Off

Paid Company Holidays

Tuition assistance

Professional development assistance

Job summary

Cydecor, a premier Federal Government solutions provider, seeks a Knowledge Manager to align processes and technology for analytic production. You will design user-friendly interfaces, research user needs, and develop workflows for document sharing, version control, and data storage.

An active TS/SCI clearance and a Bachelor’s degree are required. The role involves API development, governance of knowledge content, and collaboration across teams to optimize information sharing and decision

Qualifications

• Minimum 3 years of experience related to knowledge management, with at least a portion in the last 2 years.

Responsibilities

• Design and develop a user-friendly interface for deliverables and documentation.
• Conduct user research and testing to inform design decisions and ensure ontologies meet OBI practitioners' needs.
• Develop workflows for document and information sharing; ensure stakeholders have access to necessary information.
• Collaborate to identify and document business processes; develop workflows to support these processes.
• Develop a document management system with upload, search, and retrieval features.
• Ensure documents are stored, retrievable and version-controlled.
• Develop an API for integration with other systems (project management, CRM).
• Ensure integrations are tested and validated before implementation.
• Collaborate to identify updates and maintenance tasks for the application.
• Monitor and analyze application performance to identify improvement areas.
• Use data and analytics to inform design decisions for user experience.
• Provide ongoing training and support to users on workflows and documentation.
• Educate users on benefits and best practices for using the application.

Skills

Knowledge management

Education

Bachelor's degree

Job description

Cydecor is a premier Federal Government solutions provider, delivering differentiated innovations in mission systems and business platforms. We leverage leading-edge secure systems and software development, backed by industry-leading subject matter expertise, and business intelligence to enable decision-support and remain ahead of ever-evolving national security challenges. Our success rests squarely on three bedrock principles: People, our center of gravity; Mission, what inspires us; and an unyielding commitment to Excellence, what separates us.

Job Description:

We are looking for a Knowledge Manager (QAF) to assist in aligning processes and technology to enable information sharing by analysts and organizations for analytic production. Uses centralized and peripheral databases, content management, records management systems and shapes workflow and processes. Compiles reports on performance and usage metrics and future requirements for existing knowledge management capabilities including, but not limited to, search, discovery, storage and retrieval of data and formal production and taskings. Disseminates intelligence products across separate networks and portals.

Work locations vary throughout the National Capital Region (NCR), with Reston, VA and Washington, DC being primary locations.

Responsibilities include:

• Design and develop a user-friendly interface for the deliverables and documentation, ensuring easy navigation and accessibility for all users
• Conduct user research and testing to inform design decisions and ensure the ontologies meet the needs of the OBI practitioners
• Develop workflows for document and information sharing, ensuring that all relevant stakeholders have access to the information they need
• Collaborate with team members to identify and document business processes, and develop workflows to support these processes
• Develop a document management system, including features such as document upload, search, and retrieval
• Ensure that all documents are properly stored, retrievable, and version-controlled
• Develop an API for integration with other systems, including project management tools and customer relationship management tools
• Ensure that all integrations are properly tested and validated before implementation
• Collaborate with team members to identify and prioritize updates and maintenance tasks
• Monitor and analyze application performance to identify areas for improvement
• Use data and analytics to inform design decisions and ensure the application is optimized for user experience
• Provide ongoing training and support to users on the use of the application, including workflows and documentation
• Ensure that users are aware of the benefits and best practices for using the application

Here’s what you need:

• Minimum 3 years of experience related to knowledge management with at least a portion of the experience within the last 2 years.

Security Clearance:

• Active TS/SCI

Education:

• Bachelor's degree

Work Schedule:

• Monday - Friday, 8 hours each day.

Benefits:

The projected compensation range for this position is $95,000-$137,000. Cydecor offers a comprehensive compensation package including Health and Dental Insurance, Vision and Life Insurance, Short-Term & Long-Term Disability, 401(K) + company match, Paid Time Off (PTO), Paid Company Holidays, Tuition and Professional Development Assistance and more.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Cydecor has the responsibility to create and sustain an inclusive environment.

Equal Employment Opportunity Statement

Cydecor is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity & expression, veteran status, marital status, or any other characteristic protected by applicable law.

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