Junior IT Project Manager

Motion Recruitment; Douglassville (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Professional development

Career growth

Job summary

Motion Recruitment is seeking a Junior IT Project Manager for our client in Douglasville, PA. You will coordinate client IT projects, from onboarding to migrations, serving as the main contact through the full lifecycle.

The role targets individuals coming from Customer Success, Account Management, or Project Coordination, with a focus on clear business communications and collaboration with engineers. A proactive, organized mindset is essential.

Qualifications

• 1–3 years in client-facing roles such as Customer Success, Account Management, or Project Coordination.
• Experience managing multiple priorities, deadlines and stakeholders.
• Strong written and verbal communication with a client-first approach.
• Experience maintaining project documents, timelines, or status reports.
• Comfortable facilitating meetings with clients and internal teams.
• Highly organized with strong attention to detail and follow-through.
• Ability to identify issues early and escalate appropriately.
• Team player who can work independently.

Responsibilities

• Manage day-to-day execution of client IT projects, including scheduling and milestones.
• Serve as primary client contact, providing regular status updates.
• Coordinate engineers, technicians, and vendors to ensure timely delivery.
• Maintain project documentation such as scopes of work, plans, risks, and notes.
• Lead kickoff calls, status meetings, and closeout reviews.
• Identify risks and blockers and escalate as needed.
• Support transition to ongoing managed services with handoffs to teams.
• Contribute to process improvements and lessons learned.
• Assist senior PMs with larger engagements.

Skills

Client-facing experience

Project coordination

Communication skills

Documentation skills

Meet deadlines

Independent worker

Microsoft 365

Teams

Project tracking tools

Tools

Microsoft 365

Teams

Project tracking platforms

Job description

A growing Managed Services Provider based in Douglasville, PA is seeking a Junior IT Project Manager to join its delivery team. In this role, you will coordinate and manage the execution of client-facing IT projects — from onboardings and infrastructure rollouts to software deployments and technology migrations. You will serve as a key point of contact for clients throughout the project lifecycle, ensuring timelines are met, stakeholders are informed, and deliverables are completed to a high standard.

This position is a strong fit for someone coming out of a Customer Success, Account Management, or Project Coordinator role who is ready to take the next step into formal project management within a technical environment. You do not need to be deeply technical, but you should be comfortable working alongside engineers and translating project status into clear, business-friendly communication for clients. The ideal candidate is organized, proactive, and takes genuine pride in delivering a great client experience.

The organization is committed to fostering a diverse and inclusive workplace where all employees are treated equitably and with respect.

Required Skills & Experience

• 1–3 years of experience in a client-facing role such as Customer Success, Account Management, Project Coordination, or IT support
• Demonstrated ability to manage multiple priorities, deadlines, and stakeholders simultaneously
• Strong written and verbal communication skills with a professional, client-first demeanor
• Experience maintaining project documentation, timelines, or status reports
• Comfortable facilitating meetings, calls, and check-ins with clients and internal teams
• Highly organized with strong attention to detail and consistent follow-through
• Ability to identify issues early, elevate appropriately, and keep projects on track
• A collaborative team player who can also work independently with minimal supervision
• Proficiency with productivity tools such as Microsoft 365, Teams, and project tracking platforms

Desired Skills & Experience

• Prior experience working at or with a Managed Services Provider or technology company
• Exposure to IT project types such as network deployments, cloud migrations, Microsoft 365 rollouts, or hardware refreshes
• Familiarity with project management methodologies such as Waterfall or Agile/Scrum
• Experience using project management tools such as Asana, Monday.com, ConnectWise Manage, or similar
• Understanding of basic IT concepts including networking, endpoints, servers, and cloud environments
• CAPM, CompTIA Project+, or working toward a PMP certification is a plus
• Experience creating client-facing project plans, status updates, and post-project summaries

What You Will Be Doing

• Managing day-to-day execution of client IT projects, including scheduling, task tracking, resource coordination, and milestone management
• Serving as the primary point of contact for clients throughout the project lifecycle, providing regular status updates and proactively addressing concerns
• Coordinating internal resources including engineers, technicians, and third-party vendors to ensure timely project delivery
• Maintaining accurate and up-to-date project documentation including scopes of work, project plans, risk logs, and meeting notes
• Facilitating project kickoff calls, status meetings, and closeout reviews with clients and internal stakeholders
• Identifying and escalating project risks, blockers, and scope changes in a timely manner
• Supporting the transition from project completion to ongoing managed services by coordinating handoffs to the service delivery and account management teams
• Contributing to process improvement efforts by capturing lessons learned and recommending workflow enhancements
• Assisting senior project managers with larger or more complex engagements as needed

Tech Breakdown

• 40% Project Coordination & Execution
• 30% Client Communication & Relationship Management
• 20% Documentation, Reporting & Scheduling
• 10% Internal Team Coordination & Process Improvement

Daily Responsibilities

• 35% Managing active project tasks, timelines, and resource schedules
• 30% Client-facing communication — calls, emails, status updates, and meeting facilitation
• 20% Project documentation, note-taking, and progress reporting
• 15% Internal coordination with engineers, leadership, and vendors

The Offer

You Will Receive The Following Benefits

• Competitive salary commensurate with experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Opportunities for growth into a Senior Project Manager or Program Manager role
• Support for professional development and project management certifications
• Exposure to a wide variety of IT environments and technologies across a diverse client base
• A team-oriented culture that values communication, accountability, and continuous improvement

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Posted By: Nick Direso