Junior Inside Sales Associate

Microspec Corporation; Peterborough (NH); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Sign-On Bonus

Matching 401(k) plan

64 Hours personal/sick time

Annual discretionary bonus

Job summary

A manufacturing company in Peterborough, NH is looking for a Junior Inside Sales Representative. This entry-level role focuses on supporting sales through order coordination and customer communications. Candidates should have an Associate's or Bachelor's Degree, preferably with experience in inside sales or customer service. The position offers a salary between $21 and $23 per hour based on experience, along with various benefits, including a sign-on bonus and 401(k) matching.

Qualifications

• 1-3 years experience in inside sales, customer service, or manufacturing support.
• Exposure to regulated manufacturing environments preferred.
• Medical plastics experience and ERP system experience a plus.

Responsibilities

• Assist with quotations, order coordination, and customer communication.
• Maintain Sales Quote and Prototype Purchase Order files.
• Assist with creating and monitoring the company’s social media presence.

Skills

Strong math skills

Communication skills

Ability to read technical drawings

Proficiency in Microsoft Office

Customer service skills

Education

Associate's or Bachelor's Degree

Job description

Career Opportunities with Microspec Corporation

Educational Requirements

• Associate’s or Bachelor’s Degree in Business, Engineering, Life Sciences, or related field preferred; 1–3 years experience in inside sales, customer service, or manufacturing support; Exposure to regulated manufacturing environments preferred; Basic ability to read technical drawings and specifications (training provided); Proficiency in Microsoft Office; Medical plastics experience and ERP system experience a plus; Strong math and communication skills and willingness to learn technical concepts.

Reports To

• Inside Sales Manager & Project Manager

Primary Job Responsibility

• The Junior Inside Sales Representative supports Sales by assisting with quotations, order coordination, customer communication, and general organization efforts. This role focuses on building technical knowledge of medical plastic extrusion products and processes while developing strong customer service and sales support skills. The Junior Inside Sales Representative may work interdepartmentally with Engineering, Manufacturing, Quality, and Customer Service under guidance from senior team members.

Essential Functions

• Identify, evaluate, and respond to all incoming requests for information, samples, and quotations;
• Identify and clarify any missing or unclear information from customers to aid in data collection for the draft quotation;
• Assist in researching current, past, and similar project pricing. Collect pertinent information from customer files to include with draft quote packet;
• Screen, qualify, triage, and document all incoming Sales‑related phone calls;
• Assist in proactive and strategic project outreach, including sales quote follow‑up;
• Maintain Sales Quote and Prototype Purchase Order files;
• Assist as back‑up in PO Queue Tracking;
• Prepare Feasibility & Development Close Out Forms;
• Maintain and regularly update the Sample Tube Log spreadsheet as needed;
• Enter sample shipments in the Request Log Excel spreadsheet;
• Assist with the research and collection of samples per customer and/or internal requests;
• Maintain NDA Excel spreadsheet file and file paper copies in a binder for Sales;
• Assist with creating and monitoring the company’s social media presence;
• Assist with content creation, such as blog posts, etc. for social media;
• Assist in tracking and trending Sales department KPIs, creating graphs, tables, and reports for projects;
• Assist in data collection, entry, research, and management for Sales and Customer Service as needed;
• Perform related responsibilities as required for Sales, Customer Service, and Other tasks as assigned by management;
• Sort and file digital and hard copy paperwork;
• Cross‑Train in Customer Service for redundancy.

Physical Requirements

• Consistent lifting of up to 25 lbs. – Occasionally
• Minimum lifting of 1 lb. – Frequently
• Maximum carrying distance up to 100 ft. – Rarely
• Reaching – must be able to reach machines and/or materials up to 6 ft. from the floor – Rarely
• Kneeling – Rarely
• Repetitive motion – right/left hand/wrist – Frequently
• Repetitive motion – right/left foot/ankle – N/A
• Continuous arm motions – Yes
• Must be able to avoid potentially moving objects which could cause injury – Yes
• Must be able to grasp and move objects consistently and regularly – Yes
• Vision: intricate nature of work requires vision of 20/20 with or without corrective lenses – Yes
• Must be able to use gaging equipment and tools – Yes
• Must demonstrate ability to work productively and efficiently with others – Yes

Benefits

• Sign‑On Bonus
• Matching 401(k) plan annually after 1 year
• 64 Hours personal/sick time (unused time paid out at the end of the year)
• Annual discretionary bonus
• Salary range: $21–$23 per hour based on experience