Inside Sales Representative

Polymershapes; City of Rochester (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base salary + bonus

Paid vacation and holidays

Full benefits package

401k with company match

Paid parental leave

Opportunity for growth

Job summary

Polymershapes in Rochester, NY is seeking an Inside Sales Representative to lead customer interactions and build business relationships. The successful candidate will provide exceptional sales service, process orders, and assist with inventory management. A High School Diploma is required, while a BA/BS or 1 year of experience is preferred. Competitive salary, benefits, and opportunities for growth are included. This role is crucial to enhancing customer loyalty and market share.

Qualifications

• Strong business writing and verbal communication skills are essential.
• A positive attitude and eagerness to learn are crucial.
• Ability to adapt in a fast-paced, team-selling environment.

Responsibilities

• Build and maintain strong customer relationships.
• Generate quotes and process orders with follow-up.
• Collaborate with team members for order accuracy.

Skills

Strong business writing and verbal communication skills

Positive and enthusiastic attitude

Exceptional interpersonal and negotiation skills

Ability to work in a team-selling environment

Education

High School Diploma or GED

BA or BS Degree (Business, Sales, Marketing, etc.)

1 year or more of commercial experience

Job description

Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Polymershapes will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers.

What you’ll do:

• Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service
• Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction
• Provide information regarding our products and services to inquiring customers
• Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs
• Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency
• Work in concert with the outside sales force to proactively increase market share
• Assist with inventory management based on customer needs
• Perform other duties as assigned

What you’ll need:

• Strong business writing and verbal communication skills
• Positive and enthusiastic attitude with an eagerness to learn and grow
• Ability to work in an active, team-selling environment where priorities are continually changing
• Exceptional interpersonal and negotiation skills
• High level of honesty and integrity
• High School Diploma or GED required
• (Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience
• (Preferred) 1 year or more of commercial experience

What you’ll get:

• Competitive base salary + bonus (profit sharing)
• Paid vacation, holidays, sick days, and personal business days
• Full benefits package (medical, dental, vision, short-term and long-term disability)
• 401k + company match; 8% matched up to 4% (US employees)
• RRSP + company match; 8% max matched up to 4% (Canadian employees)
• Paid parental leave
• Opportunity for growth