Junior Field Service Engineer - Industrial Inspection

Hexagon AB; Asheville, Greenville (NC, SC); Vor Ort; USD 56.000 - 70.000; Vollzeit

Zusammenfassung

Hexagon's Manufacturing Intelligence invites applications for a Junior Field Service Engineer. This on-site role in Asheville, NC or Greenville, SC requires extensive travel and offers comprehensive technical training to install, calibrate, maintain, and repair advanced inspection equipment at customer sites.

You will work with senior engineers, deliver remote and on-site support, and build strong customer relationships while documenting activities and ensuring safety and quality across varied

Qualifikationen

• Bachelor's degree in a relevant engineering discipline.
• Strong mechanical and electrical aptitude.
• Interest in troubleshooting complex technical equipment.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and in teams.
• Valid driver's license.
• Valid passport or ability to obtain one.
• Willingness to travel extensively.
• Ability to work safely in industrial environments.
• Strong commitment to customer service.

Aufgaben

• Complete a structured technical training programme covering Hexagon products, systems, safety standards, and customer service.
• Install, commission, calibrate, maintain, and repair industrial inspection equipment at customer locations.
• Perform preventative maintenance and scheduled service activities.
• Diagnose and troubleshoot electrical, electronic, mechanical, electromechanical, and software-related issues.
• Support equipment commissioning, system upgrades, and customer acceptance activities.
• Assist senior Field Service Engineers with complex service interventions.
• Deliver professional technical support both remotely and on-site.
• Build positive customer relationships through responsive, high-quality service.
• Communicate technical information clearly to customers.
• Provide operator guidance and basic user training.
• Support customer satisfaction by delivering work safely, professionally, and on schedule.
• Complete service reports and maintenance records accurately.
• Maintain service records in accordance with company quality procedures.
• Record equipment history and technical findings.
• Escalate complex technical issues appropriately.
• Follow HSEQ requirements.
• Report safety concerns.
• Maintain company tools and vehicles.
• Participate in ongoing technical and product training.
• Develop expertise across Hexagon technologies.
• Build knowledge of customer applications.
• Continuously improve technical and communication skills.

Kenntnisse

Strong communication

Analytical skills

Problem-solving abilities

Teamwork

Willingness to travel

Valid driver's license

Ausbildung

Bachelor's degree in engineering

Tools

Windows

Microsoft Office

Jobbeschreibung

Hexagon's Manufacturing Intelligence invites applications for a Junior Field Service Engineer. This on-site role in Asheville, NC or Greenville, SC requires extensive travel and offers comprehensive technical training to install, calibrate, maintain, and repair advanced inspection equipment at customer sites.

You will work with senior engineers, deliver remote and on-site support, and build strong customer relationships while documenting activities and ensuring safety and quality across varied