Junior Field Service Engineer — Hybrid, 100% Travel

Hexagon Manufacturing Intelligence; Cincinnati (OH); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Hexagon Manufacturing Intelligence is seeking a Junior Field Service Engineer in a Hybrid role with extensive travel. You will begin with a comprehensive training program, then install, calibrate, maintain, and repair advanced inspection equipment at customer sites.

You will work alongside seasoned engineers to build skills in diagnostics, remote and on-site support, and customer relations. This entry-level position offers structured development within Hexagon's global service organization,

Qualifications

• Strong mechanical and electrical aptitude.
• Interest in troubleshooting complex technical equipment.
• Excellent communication and interpersonal skills.
• Strong analytical and problem‑solving abilities.
• Ability to work independently and in teams.

Responsibilities

• Complete a structured technical training programme covering Hexagon products, systems, safety standards, and customer service.
• Install, commission, calibrate, maintain, and repair industrial inspection equipment at customer locations.
• Perform preventative maintenance and scheduled service activities.
• Diagnose and troubleshoot electrical, electronic, mechanical, electromechanical, and software-related issues.
• Support equipment commissioning, system upgrades, and customer acceptance activities.
• Assist senior Field Service Engineers with complex service interventions.
• Deliver professional technical support both remotely and on-site.
• Build positive customer relationships through responsive, high-quality service.
• Communicate technical information clearly to customers.
• Provide operator guidance and basic user training.
• Support customer satisfaction by delivering work safely, professionally, and on schedule.

Skills

Mechanical aptitude

Electrical aptitude

Troubleshooting

Communication skills

Analytical thinking

Teamwork

Driver's license

Job description

Hexagon Manufacturing Intelligence is seeking a Junior Field Service Engineer in a Hybrid role with extensive travel. You will begin with a comprehensive training program, then install, calibrate, maintain, and repair advanced inspection equipment at customer sites.

You will work alongside seasoned engineers to build skills in diagnostics, remote and on-site support, and customer relations. This entry-level position offers structured development within Hexagon's global service organization,