Junior Endpoint SysAdmin with Security Clearance

JCS Solutions LLC; Chevy Chase (MD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

Short- and long-term disability

Paid time off

401k retirement plan with employer map

Annual Professional Development Reimb.

Job summary

JCS Solutions is seeking a Junior Endpoint Systems Administrator to support endpoint management and enterprise IT operations for the NICHD program in Bethesda, Maryland.

You will help ensure the reliability, security, and performance of Windows endpoints and related enterprise services through imaging, configuration, software deployment, troubleshooting, patch management, compliance support, and end-user assistance.

Qualifications

• Hands-on experience configuring, supporting, and troubleshooting Windows endpoints, applications, operating system images, and peripherals.
• Working knowledge of endpoint and configuration management practices, including software deployment, patching, upgrades, asset records, and security compliance.
• Familiarity with Active Directory, Group Policy, PowerShell, SCCM, JAMF Pro, VMware, and Windows Server sufficient to perform assigned work.
• Ability to follow established SOPs, security procedures, change controls, ticketing processes, and customer service expectations.
• Ability to obtain or maintain an HHS Public Trust Tier II clearance or eligibility for sponsorship.

Responsibilities

• Configure, image, maintain, upgrade, and troubleshoot Windows endpoints, approved applications, peripherals, and related enterprise services.
• Support software distribution, patching, configuration baselines, and endpoint security compliance using SCCM, JAMF Pro, BigFix, or assigned management tools.
• Assist with Active Directory administration, Group Policy support, Windows Server environments, VMware platforms, PowerShell scripting activities, permissions management, and endpoint administration tasks within assigned access levels.
• Diagnose and resolve hardware, software, printing, connectivity, access, and configuration issues.
• Document incidents, service requests, troubleshooting activities, and resolutions within the ticketing system.
• Escalate complex technical issues appropriately while maintaining ownership of assigned work.
• Maintain detailed configuration records, SOPs, knowledge base articles, and technical documentation.
• Communicate effectively with end users throughout the service and support lifecycle.
• Support organizational security, change management, and compliance requirements.

Skills

Endpoint management

Windows troubleshooting

PowerShell scripting

Active Directory

Group Policy

Customer service

Education

Bachelor’s degree in Computer Science / IT or related field

7+ years of related experience in lieu of degree

Tools

SCCM

JAMF Pro

BigFix

VMware

Job description

JCS Solutions is seeking a Junior Endpoint Systems Administrator to support endpoint management and enterprise IT operations for the NICHD program in Bethesda, Maryland.

You will help ensure the reliability, security, and performance of Windows endpoints and related enterprise services through imaging, configuration, software deployment, troubleshooting, patch management, compliance support, and end-user assistance.