Junior DEX Consultant — Hybrid

Nexthink; Nashville (TN); Hybrid; USD 50,000 - 83,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Nexthink is hiring an Associate Professional Services Consultant in the US. You’ll join a team that mentors you, works with enterprise customers, and helps them adopt Nexthink solutions to improve digital employee experiences.

You will configure deployments, build dashboards, and translate business needs into actionable use cases while collaborating with seasoned consultants. This entry-point role blends customer interaction with technical problem solving in a hybrid work model.

Qualifications

• 1–2 years of IT, technical support, or business-focused technology experience.
• Hands‑on familiarity with DEX concepts as a user and understanding how endpoints impact employees.
• Baseline EUC knowledge across Windows, endpoint management, or basic system support.
• Proven ability to communicate technical information clearly to business and IT stakeholders.

Responsibilities

• Partner with customer teams to understand business challenges and define how Nexthink solves them.
• Lead workshops and consultative sessions that build trust and position you as a knowledgeable resource.
• Translate customer needs into clear, actionable use cases and solution designs.
• Guide customers through adoption, ensuring they realize measurable value from Nexthink.
• Configure and deploy Nexthink solutions aligned with customer requirements and best practices.
• Build dashboards, investigations, alerts, and automations that deliver business impact.

Skills

Customer-first

Communications

Growth mindset

IT experience 1-2 years

DEX familiarity

Tools

PSA tools

Job description

Nexthink is hiring an Associate Professional Services Consultant in the US. You’ll join a team that mentors you, works with enterprise customers, and helps them adopt Nexthink solutions to improve digital employee experiences.

You will configure deployments, build dashboards, and translate business needs into actionable use cases while collaborating with seasoned consultants. This entry-point role blends customer interaction with technical problem solving in a hybrid work model.