Junior Customer Coordinator – Operations & Liaison

Camin Cargo Control Inc.; Pasadena (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Camin Cargo Control Inc. in Pasadena, TX seeks a Junior Customer Coordinator to support day-to-day customer relations, liaise with Inspector and Laboratory Coordinators, and ensure timely data and reports.

Based in the branch, you will assist with field measurements, lab testing coordination, and ensuring resources meet customer requirements. Travel may be required; strong interpersonal and organizational skills are essential.

Qualifications

• Requires a H.S. Degree (or equivalent) and a minimum of two years relevant and increasingly responsible experience in petroleum field inspection and/or petroleum laboratory testing of various product specifications.
• Must demonstrate strong evidence of judgment and inter-personal skills.
• The position requires ability to travel and physical demands.

Responsibilities

• Functions as Secondary Point of Contact to the Company’s representative to customers to ensure their satisfaction with Camin Cargo’s performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates.
• While training, reviews and evaluates the customer’s nomination (purchase order) for completeness and accuracy and for the Company’s ability to meet customer requirements.
• Reviews customer’s job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer’s requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary.
• Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed.
• Using knowledge gained in the field and / or the laboratory, works to determine the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems.
• Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays.
• Attends and participates in group operations meetings.

Skills

Inter-personal skills

Judgment

Communication

Education

High School Diploma

Job description

Camin Cargo Control Inc. in Pasadena, TX seeks a Junior Customer Coordinator to support day-to-day customer relations, liaise with Inspector and Laboratory Coordinators, and ensure timely data and reports.

Based in the branch, you will assist with field measurements, lab testing coordination, and ensuring resources meet customer requirements. Travel may be required; strong interpersonal and organizational skills are essential.