Junior Collision Estimator & CSR — Growth Path

Chilton Auto Body; San Carlos (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Chilton Auto Body in California seeks a Collision Junior Estimator/CSR to inspect vehicles for collision damage, document repair needs, and prepare estimates in line with Chilton Auto Body standards and insurer guidelines. You will handle intake, supplements, DRP compliance, production management, and ongoing training through Collision University.

Responsibilities include conveying repair steps to customers, maintaining accurate files, and supporting timely repairs while achieving quality

Qualifications

• 2 years prior collision experience.
• Ability to work collaboratively with the team.
• Effective time-management.
• Able to multitask and manage competing priorities.
• Communicate effectively with teammates, customers, and business partners.
• Experience with CCC One.
• Valid driver's license required.
• Eligible to work in the United States.
• Willing and able to pass a thorough background check.
• Flexible to work an 8-hour shift between 7:00 a.m. and 6:00 p.m.

Responsibilities

• Greet customers and walk through the repair process, insurance info and payment procedures.
• Complete vehicle intake: map damage, photograph vehicles, document files.
• Prepare estimates and supplements, including parts price increases.
• Follow Direct Repair Program guidelines for repairs.
• Support production routing, scheduling, and coordination of sublet work.
• Ensure quality and deliver vehicles meeting Chilton Auto Body standards.
• Maintain real-time accuracy of work files and post-delivery documentation.
• Participate in Collision University training and internal programs.
• Take on additional responsibilities as assigned.

Skills

Teamwork

Collision experience

Time management

Multitasking

Communication

CCC One

Driver's license

Background check

Shift flexibility

Tools

CCC One

Job description

Chilton Auto Body in California seeks a Collision Junior Estimator/CSR to inspect vehicles for collision damage, document repair needs, and prepare estimates in line with Chilton Auto Body standards and insurer guidelines. You will handle intake, supplements, DRP compliance, production management, and ongoing training through Collision University.

Responsibilities include conveying repair steps to customers, maintaining accurate files, and supporting timely repairs while achieving quality