Entry-Level Auto Body Collision Estimator

Chilton Auto Body; San Rafael (CA); On-site; USD 52,000 - 74,000; Full time

Job summary

Chilton Auto Body is seeking an entry-level Collision Estimator in California to examine vehicles for collision-related damage, document repair efforts, and guide customers through the process in line with company standards and insurer guidelines.

You will conduct vehicle intake, prepare estimates and supplements, and support the location manager with repair routing, scheduling, and sublet coordination while ensuring high CSI results.

Qualifications

• 2 years' prior collision experience.
• Effective time-management.
• Able to multitask and manage competing priorities.
• Communicate effectively with teammates, customers, and business partners.
• CCC One Experience.
• Valid driver's license required.
• Eligible to work in the United States.
• Willing and able to pass a thorough background check.
• Flexible to work an 8-hour shift between 7:00 a.m. - 6:00 p.m.

Responsibilities

• Review with customers and walk-through the repair process: greet customers by phone or in-person; explain the collision repair process, including insurance claims information, processing, and payment procedures.
• Complete vehicle intake process: mapping damage, photographing vehicles, and documenting files.
• Prepare estimates and supplements: review vehicle damage and prepare estimates; prepare supplements based on additional damage found.
• Follow DRP compliance: understand and follow all insurance carrier Direct Repair Program guidelines.
• Production Management: support the location manager in routing repairs, scheduling, and coordinating sublet work.
• Quality Assurance: ensure Chilton Auto Body's quality standards are met before delivery.
• File Documentation: maintain real time accuracy of work files and reconcile for customer delivery and file closing.
• Training: complete assigned training through Collision University and other trainings.
• Additional responsibilities as assigned.

Skills

Collision experience

Time management

Multitasking

Communication

Background check

Tools

CCC One Experience

Job description

Chilton Auto Body is seeking an entry-level Collision Estimator in California to examine vehicles for collision-related damage, document repair efforts, and guide customers through the process in line with company standards and insurer guidelines.

You will conduct vehicle intake, prepare estimates and supplements, and support the location manager with repair routing, scheduling, and sublet coordination while ensuring high CSI results.