Junior Business Operations Associate

Dynamics Inc.; Cheswick (Allegheny County); On-site; USD 52,000 - 78,000; Full time

Job summary

Dynamics Inc. in Pittsburgh, PA is seeking a Junior Business Operations Associate to bridge our technical teams and commercial objectives.

This versatile role will handle market research, lead generation, financial analysis and vendor selection, ensuring engineering innovations translate into scalable business success. You’ll thrive on variety, manage multiple tasks, and help optimize day-to-day operations while collaborating with engineering and sales.

Qualifications

• 0-1 years of experience in business operations, consulting, or technical support.
• Bachelor’s degree in Business Administration, Operations Management, Finance, or related field.
• Strong analytical and communication skills; ability to translate data into actionable insights.

Responsibilities

• Execute diverse tasks from market research and lead generation to financial analysis and vendor selection.
• Translate technical innovations into scalable commercial outcomes.
• Support day-to-day business operations and process improvements.

Skills

Analytical Thinking

Lead Generation

BD

Financial Literacy

Project Management

Communication

Market Research

Vendor Management

Data Analysis

Education

Bachelor’s degree in Business Administration, Operations Management, Finance, or related field

Tools

Microsoft Excel

Salesforce

Job description

Dynamics produces software and hardware products across a number of industries.

As a Junior Business Operations Associate in our engineering-focused firm, you will be the "connective tissue" between our technical teams and commercial objectives. This is a versatile, builder-operator role designed for a high-initiative individual who thrives on variety. You will be responsible for executing diverse tasks ranging from deep-dive market research and lead generation to complex financial analysis and vendor selection. Your primary goal is to optimize day-to-day business functions, ensuring that our technical innovations translate into scalable commercial success.

Key Performance Indicators

• Lead-to-Opportunity Conversion Rate: The percentage of research-driven leads that turn into qualified sales meetings.
• Pipeline Contribution: The total dollar value of new business opportunities identified or initiated through your research and outreach.
• CRM Accuracy & Hygiene: Ensuring 100% of lead and vendor data is captured and up-to-date, reducing technical team "re-work" in finding information.
• Cost Savings (Procurement): The percentage of costs reduced through rigorous vendor analysis and negotiation (e.g., "Achieved a 10% reduction in raw material costs through new vendor sourcing").
• Analysis Accuracy & Lead Time: The speed at which you turn a raw data request (like a cost-to-price study) into a decision-ready report for leadership.
• Model Reliability: Zero or near-zero errors in financial or operational models that impact pricing or project bidding.
• Project Completion Rate: The percentage of "special projects" (e.g., setting up a new marketing tool or auditing a workflow) completed on schedule.
• Administrative Load Reduction: A qualitative or quantitative measure of how much time you save the engineering leads by taking over non-technical tasks (e.g., "Reduced Senior Engineer time spent on BD by 5 hours/week").
• Process Documentation: Number of standard operating procedures (SOPs) created or updated to make the business side of the engineering firm more repeatable.
• Market Insight Adoption: Number of recommendations from your market research reports that are actually implemented into the product roadmap or sales strategy.

Professional Qualifications

• Role is an in-house role in Pittsburgh, PA
• Education: Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field. A background or strong interest in engineering is highly preferred to facilitate communication with technical teams.

Experience

• 0-1 years of experience in business operations, consulting, or a technical support role.
• Business Acumen: Demonstrated ability to understand complex business models and translate data into actionable strategic insights.
• Adaptability: Proven track record of managing multiple, shifting priorities in a fast-paced or ambiguous environment.

Primary Skills

• Analytical Thinking: Proficiency in analyzing operational data, identifying bottlenecks, and proposing data-driven solutions.
• Lead Generation & BD: Ability to conduct market research, manage a sales funnel, and identify new business segments or partnership opportunities.
• Financial Literacy: Competence in cost-benefit analysis, deal-level profitability tracking, and basic financial reporting.
• Project Management: Skills in planning and executing cross-functional initiatives from "zero to one".
• Communication: Exceptional ability to bridge the gap between non-technical stakeholders and engineering teams.

Secondary Skills

• Documentation and specification writing
• Software Proficiency: Advanced skills in Microsoft Excel (data crunching, dashboards) and familiarity with CRM systems like Salesforce.
• Market Intelligence: Ability to use research tools to perform competitive analysis and identify industry trends.
• Process Optimization: Familiarity with Lean methodologies or process modeling to improve internal workflows.
• Vendor Management: Experience in evaluating vendors, managing RFP (Request for Proposal) responses, and negotiating purchase agreements.