Junior Business Office Analyst – Secret Clearance & Navy ERP

PSI Pax, Inc.; Indian Head (MD); On-site; USD 52,000 - 64,000; Full time

Job summary

PSI Pax, Inc. seeks a qualified Operations Support professional to provide production operation support, help desk resolution, data management, and analysis for senior leadership data requests. The role requires a secret clearance and at least two years of experience.

The candidate should be proficient in Microsoft Office and able to interact with senior customers, working independently. Familiarity with NHDSM, ServiceNow, and Navy ERP is desirable.

Qualifications

• Secret clearance required. Government background investigation eligibility.
• Minimum 2 years of professional experience.
• Proficient in Microsoft Office Suite.
• Ability to interface with customers in senior level positions.
• Familiarity with NHDSM orService Now is desirable.
• Experience with Microsoft Word/Excel/PowerPoint.

Responsibilities

• Provides production operation support including daily job processing and validation of data.
• Provides help desk ticket resolution support.
• Supports the management of master data.
• Responds to senior leadership data calls with analysis to support decision-making.
• Provides command business general support using Navy ERP.

Skills

Communication skills

Customer service

Independent worker

Senior stakeholder interfacing

Education

Associate degree

High School Diploma + 2 years experience substitution

Tools

NHDSM

ServiceNow

Microsoft Word

Microsoft Excel

PowerPoint

Job description

PSI Pax, Inc. seeks a qualified Operations Support professional to provide production operation support, help desk resolution, data management, and analysis for senior leadership data requests. The role requires a secret clearance and at least two years of experience.

The candidate should be proficient in Microsoft Office and able to interact with senior customers, working independently. Familiarity with NHDSM, ServiceNow, and Navy ERP is desirable.