Junior Bike Mechanic

WHIZZ; Chicago (IL); On-site; USD 21,000 - 29,000; Full time

Job summary

WHIZZ in Chicago, IL is seeking a motivated Junior Bike Mechanic & Fulfillment Associate to support daily store operations. This role combines entry-level mechanical work with customer order preparation, inventory control, and operational support to ensure every customer receives a safe, fully prepared bicycle and a seamless experience.

Ideal candidates have basic mechanical aptitude, strong attention to detail, reliable teamwork, and excellent communication.

Qualifications

• High school diploma or equivalent.
• Basic mechanical aptitude and willingness to learn.
• Strong attention to detail.
• Good communication skills.
• Ability to lift and move bicycles and batteries (up to 50 lbs).
• Comfortable working in a fast-paced environment.
• Reliable, punctual, and team-oriented.
• Strong organizational and time management skills, a customer-focused mindset, attention to detail, and the ability to prioritize tasks and solve problems effectively.

Responsibilities

• Prepare and verify customer orders, including bicycles, batteries, chargers, locks, helmets, and accessories.
• Ensure bikes are clean, charged, and ready for customer pickup.
• Inspect returned bicycles and document condition; identify bikes needing repairs.
• Perform routine maintenance and basic repairs (flatten tires, brake adjustments, drivetrain tweaks, etc.).
• Escalate complex repairs to senior mechanics when needed.
• Perform daily inventory counts and maintain inventory records.
• Assist with receiving and organizing new inventory; update repair statuses.
• Coordinate with Customer Service and Operations to ensure order readiness and workflow efficiency.
• Perform final quality inspections and maintain a safe workspace.

Skills

Basic mechanical aptitude

Attention to detail

Communication skills

Team oriented

Reliability

Time management

Customer focus

Education

High school diploma or equivalent

Tools

Inventory management systems

Smartphones/tablets

Job description

Position Summary

We are looking for a motivated and detail-oriented Junior Bike Mechanic & Fulfillment Associate to support our daily store operations. This role combines entry-level mechanical work with customer order preparation, inventory control, and operational support to ensure every customer receives a safe, fully prepared bicycle and a seamless experience.

This is a great opportunity for someone looking to build a career in the bicycle industry while working in a fast-paced, team-oriented environment.

Key Responsibilities

Customer Order Preparation

• Prepare and verify customer orders, including bicycles, batteries, chargers, locks, helmets, and accessories.
• Ensure all bikes are clean, charged, and ready for customer pickup.

Bicycle Intake & Basic Repairs

• Inspect returned bicycles and document their condition in company systems.
• Identify bikes requiring additional repairs or diagnostics.
• Perform routine maintenance and basic repairs, including:
  • Flat tire and tube replacements
  • Tire inflation and pressure checks
  • Brake adjustments
  • Basic drivetrain adjustments
  • Battery inspections
  • Safety inspections
  • Accessory installation
  • Minor component replacements
• Escalate complex repairs to senior mechanics when needed.

Inventory & Operations Support

• Perform daily inventory counts and maintain accurate inventory records.
• Assist with receiving and organizing new inventory.
• Update repair statuses in company systems.
• Coordinate with Customer Service and Operations to ensure order readiness and workflow efficiency.

Quality & Safety

• Perform final quality inspections before bicycles are released to customers.
• Maintain a clean, organized, and safe workspace.
• Follow company procedures and safety standards.

Required

• High school diploma or equivalent.
• Basic mechanical aptitude and willingness to learn.
• Strong attention to detail.
• Good communication skills.
• Ability to lift and move bicycles and batteries (up to 50 lbs).
• Comfortable working in a fast-paced environment.
• Reliable, punctual, and team-oriented.
• Strong organizational and time management skills, a customer-focused mindset, attention to detail, and the ability to prioritize tasks and solve problems effectively.

Preferred

• Previous experience working with bicycles or mechanical equipment.
• Retail, warehouse, or fulfillment experience.
• Familiarity with inventory management systems.
• Experience using smartphones or tablets for operational software.

Compensation

• $18/hour