Junior Applications Engineer: Customer Tech Liaison

Regal Rexnord; Auburn (AL); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Rx

HSA/FSA Accounts

Paid Time Off & Holidays

401k with Employer Matching

Life & AD&D Insurance

Paid Leaves

Tuition Assistance

Job summary

Regal Rexnord's Auburn plant is seeking an Applications Engineer to support approximately $160M of standard/configured couplings applications work, acting as the primary technical liaison between customers and internal teams.

The hybrid role requires onsite presence at least 3 days per week with up to 2 remote days, including Friday, and offers growth opportunities within the organization.

Qualifications

• Bachelor's degree or equivalent required.
• 1–3 years of engineering, technical support, or customer-facing experience.
• Proficiency with MS Office (Word, Excel, PowerPoint).

Responsibilities

• Serve as the primary technical point of contact for customers regarding product application, specifications, and support needs.
• Prepare and generate accurate quotes for customer requests, coordinating with sales and production teams.
• Support production management activities to ensure orders are fulfilled on time and to specification.
• Partner with production, quality, and sales teams to troubleshoot customer issues.
• Provide technical guidance on product application and use.
• Monitor and manage the status of lead product accounts (~$20M).
• Grow knowledge to expand into broader technical support responsibilities over time.

Skills

MS Office

Communication

Customer-facing

Education

Bachelor's degree

Job description

Regal Rexnord's Auburn plant is seeking an Applications Engineer to support approximately $160M of standard/configured couplings applications work, acting as the primary technical liaison between customers and internal teams.

The hybrid role requires onsite presence at least 3 days per week with up to 2 remote days, including Friday, and offers growth opportunities within the organization.