Junior Account Representative

Harvestadvertisinginc; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Harvest Advertising Inc, based in Charlotte, NC, is seeking a motivated Junior Account Representative to support customer relationships and account activities. This entry-level role focuses on understanding customer needs, providing solutions, and developing strong communication skills.

Ideal candidates enjoy people interaction, teamwork, and continuous learning, with a willingness to contribute to sales opportunities and promotional efforts.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Strong listening and problem-solving abilities.
• Reliable, adaptable, and detail-oriented.
• Ability to work independently and as part of a team.
• Previous customer service, sales, account support, retail, or hospitality experience is a plus but not required.

Responsibilities

• Assist customers with questions regarding products and services.
• Understand customer needs and recommend appropriate solutions.
• Support routine account and customer follow-up activities
• Assist with customer acquisition and retention initiatives.
• Follow up with prospective and existing customers as needed.
• Maintain organized records of customer interactions and account activities.
• Identify opportunities to support customer needs and business growth.
• Assist with promotional activities and sales opportunities.
• Communicate customer feedback and account questions to appropriate team members.
• Collaborate with team members to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Skills

Communication skills

Interpersonal skills

Customer-focused

Relationship-building

Goal-oriented

Organization

Multitasking

Listening and problem-solving

Reliability and detail-orientation

Teamwork and independence

Education

High school diploma

Job description

About Us

AtHarvest Advertising Inc, we believe every brand has a unique story.That's why we start by understanding your business, your goals, and youraudience. Our team combines creativity with data-driven strategies tocraft campaigns that truly connect.

Job Summary

We are seeking a motivated Junior Account Representative to support customer relationships, account activities, and business development initiatives. This entry-level opportunity is ideal for someone who enjoys working with people, understanding customer needs, providing solutions, and developing strong communication and relationship-building skills.

Responsibilities

• Assist customers with questions regarding products and services.
• Understand customer needs and recommend appropriate solutions.
• Support routine account and customer follow-up activities
• Assist with customer acquisition and retention initiatives.
• Follow up with prospective and existing customers as needed.
• Maintain organized records of customer interactions and account activities.
• Identify opportunities to support customer needs and business growth.
• Assist with promotional activities and sales opportunities.
• Communicate customer feedback and account questions to appropriate team members.
• Collaborate with team members to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Strong listening and problem-solving abilities.
• Reliable, adaptable, and detail-oriented.
• Ability to work independently and as part of a team.
• Previous customer service, sales, account support, retail, or hospitality experience is a plus but not required.