Junior Account Manager

TriMkt; Raleigh (NC); Hybrid; USD 42,000 - 56,000; Full time

Job summary

TriMkt in Raleigh, NC is seeking a Junior Account Manager who thrives in a fast-paced environment to lead sales and customer service efforts. You will work independently and in teams to deliver quality results daily, maintain relationships with key decision-makers, and ensure customer satisfaction.

The role involves presenting progress to clients, coaching them on services, and collaborating with peers to refine tools and communication patterns.

Qualifications

• Professional communication style and customer-facing experience.
• Marketing and sales experience required.
• Experience in project management or prior account manager roles.
• Excellent listening and resolution skills.

Responsibilities

• Communicate progress and expectations between clients and team members.
• Act as an advisor with your customers to coach them and educate them on our client's top services
• Deliver presentations to customers reporting on the progress and completion of a project
• Training peers and co-working on useful tools and communication patterns
• Analyzing customer retention rates

Skills

Professional communication

Marketing experience

Sales experience

Project management

Listening skills

Teamwork

Stress tolerance

Education

High school diploma

Bachelor's degree in related field

Job description

If you are looking for an opportunity with a growing company, TriMkt is looking for a Junior Account Manager who thrives in an exciting and fast-paced environment! We’re looking to expand our team with the newest member responsible for leading all sales and customer service efforts. This position requires someone who is detail-oriented and can work independently and in teams while providing quality results daily!You will be responsible for working continually with key decision-makers. Your communication between them and our client's customers is crucial to maintaining the highest level of satisfaction.

Jr. Account Manager Duties & Responsibilities

• Communicate progress and expectations between clients and team members.
• Act as an advisor with your customers to coach them and educate them on our client's top services
• Deliver presentations to customers reporting on the progress and completion of a project
• Training peers and co-working on useful tools and communication patterns
• Analyzing customer retention rates

Jr. Account Manager Requirements

• Professional communication style
• Marketing experience
• Sales experience
• Experience in project management or previous Account Manager roles
• Excellent listening and resolution skills
• The ability to work with people in high-stress situations and continue to perform
• The ability to work with a team and take on tasks as needed
• High school diploma with a bachelor's degree in a similar industry