Junior Account Manager

Doka; Lawrenceville (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid time off

Job summary

Doka USA in Lawrenceville, GA seeks a motivated Junior Account Manager to support sales and account management in the formwork and shoring industry. You will build client relationships, assist in proposals, and help manage project timelines.

The ideal candidate has strong communication, a proactive attitude, and a desire to grow within the company. Willingness to travel to job sites and client meetings is required, with knowledge of construction processes a plus.

Qualifications

• Bachelor’s degree in Business, Construction Management, Engineering, or related field.
• 1–2 years in sales support, account management, or customer service.
• Strong communication and customer-focused mindset.
• Proficiency in CRM tools and Microsoft Office.
• Willingness to travel to client sites.
• Knowledge of formwork, shoring, or scaffolding systems.
• Experience reading construction blueprints and drawings.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Assist in managing a portfolio of clients and maintain regular communication.
• Serve as a primary contact for client inquiries and provide updates.
• Collaborate with senior account managers on proposals, quotes, and timelines.
• Identify upsell opportunities to enhance project outcomes.
• Coordinate with internal teams to ensure smooth project execution.
• Track project timelines and ensure on-schedule delivery.
• Conduct market research on industry trends and clients.
• Identify new business opportunities within the region.
• Maintain accurate client records in the CRM.
• Prepare reports on account activities and sales performance.

Skills

CRM tools

Microsoft Office

Strong communication

Customer service

Multitasking

Travel willingness

Education

Bachelor's degree in Business/Construction Management/Engineering

Job description

Doka USA is proud to be Certified™ by Great Place to Work®!

Doka USA is proud to be Certified™ by Great Place to Work®! We are committed to fostering a supportive work environment where all of our team members can thrive. As one of the world’s leading companies for developing, manufacturing, and distributing formwork solutions for the construction sector, Doka employs more than 9,000 people in over 58 countries and is part of the family-owned Umdasch Group.

We Make It Work.

Job Description

Summary of Position

We are seeking a motivated and detail-oriented Junior Account Manager to support our sales and account management efforts in the formwork and shoring industry. This individual will play a key role in building and maintaining client relationships, assisting in the sales process, and ensuring customer satisfaction. The ideal candidate will have strong communication skills, a proactive attitude, and a desire to grow within the company.

Responsibilities

• Assist in managing a portfolio of clients, maintaining regular communication, and ensuring their needs are met.
• Act as a primary point of contact for client inquiries and provide timely updates on project progress.
• Collaborate with senior account managers to prepare and deliver accurate proposals, quotes, and project timelines.
• Identify opportunities to upsell products and services that enhance project outcomes.
• Coordinate with internal teams, including engineering, logistics, and field services, to ensure smooth execution of client projects.
• Track and manage project timelines, ensuring materials and services are delivered on schedule.
• Conduct market research to stay informed on industry trends, competitor offerings, and client developments.
• Identify potential new business opportunities within the assigned region or client base.
• Maintain accurate client records in the CRM system, including project updates, communications, and sales forecasts.
• Prepare reports for management on account activities, sales performance, and client feedback.

Qualifications

• Bachelor’s degree in Business, Construction Management, Engineering, or a related field (or equivalent experience).
• 1-2 years of experience in sales support, account management, or customer service, preferably within the construction or formwork and shoring industry.
• Strong communication and interpersonal skills with a customer-focused mindset.
• Proficiency in CRM tools and Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational and multitasking abilities, with attention to detail and the ability to meet deadlines.
• Willingness to travel to job sites and client meetings as needed.
• Knowledge of formwork, shoring, or scaffolding systems and related construction processes.
• Experience reading construction blueprints and technical drawings.
• Proven ability to manage multiple projects in a fast-paced environment.

Additional Information

Dokaoffers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off(sick/personal,vacation, floating holiday and company paid holidays)and an exciting opportunity to join as a member of Doka's team.

Doka USA, Ltd. isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

External candidates must be authorized to work for any employer in the USA.

At Umdasch Group, we are convinced that diverse teams drive performance and are key to our global success. It’s their attitude and their contributions that matter.Regardless of any personal characteristics, people who share our values and are committed to working passionately towards our common goals will find space to grow.

We believe in – and are committed to – equal opportunities for everyone.