Marketing Specialist

Pinckney Harmon Marketing; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Pinckney Harmon Marketing in Charlotte, NC is seeking a full-time Account Manager to oversee day-to-day client relationships and projects on-site.

You will coordinate campaign planning with internal teams, ensure on-time delivery within scope, and act as the primary contact for assigned clients. The role requires strong communication, project management, and marketing knowledge, with experience in agency or B2B settings preferred.

Qualifications

• Experience in client relationship management and serving as main point of contact.
• Strong project and campaign management across multiple initiatives.
• Marketing knowledge across digital channels (content, paid, email, social, lead generation).
• Analytical and reporting skills with ability to summarize performance metrics.
• Excellent written and verbal communication.
• Ability to work on-site in a collaborative agency environment.
• Bachelor’s degree in Marketing, Business, Communications or related field.
• Prior agency or B2B client-facing experience helpful; familiarity with marketing automation and CRM is a plus.

Responsibilities

• Manage day-to-day client relationships and projects.
• Coordinate campaign planning and execution.
• Ensure deliverables are completed on time and within scope.
• Serve as primary point of contact for assigned clients.
• Collaborate with internal marketing, creative, and analytics teams.
• Track project timelines and monitor campaign performance.
• Prepare status reports and identify opportunities to optimize results and grow accounts.
• Facilitate client meetings and gather requirements.
• Help maintain a high level of client satisfaction.

Skills

Client relationship management

Project management

Digital marketing

Analytical reporting

Communication

On-site collaboration

CRM platforms familiarity

Agency/B2B experience

Education

Bachelor's degree in Marketing/Business/Communications or related field

Tools

CRM systems

Marketing automation

Job description

Company Description

Pinckney Harmon Marketing (formerly Pinckney Marketing) is a strategic marketing agency founded in 2011 that specializes in building full-funnel campaigns to generate traffic, convert leads, and drive revenue from marketing to sales. Headquartered in Charlotte, NC, the agency serves clients across the United States in diverse industries including automotive, technology, healthcare, financial services, manufacturing, and other professional services. The team is committed to delivering real value and measurable results through data-informed strategies and execution. Pinckney Harmon Marketing focuses on client-centered solutions that help organizations grow and reach their most ambitious sales and marketing goals. Team members collaborate closely with clients and colleagues, working in a fast-paced environment that encourages professional development and innovation.

Role Description

The Account Manager is a full-time, on-site role based in Charlotte, NC, responsible for managing day-to-day client relationships and projects. This role coordinates campaign planning and execution, ensures deliverables are completed on time and within scope, and serves as the primary point of contact for assigned clients. The Account Manager collaborates with internal marketing, creative, and analytics teams to translate client objectives into integrated strategies and actionable plans. Daily responsibilities include tracking project timelines, monitoring campaign performance, preparing status reports, and identifying opportunities to optimize results and grow accounts. The role also involves facilitating client meetings, gathering requirements, managing expectations, and helping maintain a high level of client satisfaction.

Qualifications

• Client relationship and account management skills, including experience serving as a main point of contact, handling client communications, and building long-term partnerships.
• Project and campaign management abilities, such as organizing tasks, managing timelines, coordinating cross-functional teams, and overseeing multiple initiatives simultaneously.
• Marketing knowledge, preferably in digital and integrated marketing, with familiarity in areas like content marketing, paid media, email, social, and lead generation funnels.
• Analytical and reporting skills, including the ability to interpret campaign performance data, prepare clear summaries, and recommend data-driven improvements.
• Strong written and verbal communication skills, with attention to detail and the ability to present ideas and results clearly to both internal teams and clients.
• Proven ability to work on-site in a collaborative environment, demonstrating adaptability, problem-solving skills, and a focus on client outcomes.
• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.
• Prior agency or B2B client-facing experience is highly beneficial; familiarity with marketing automation and CRM platforms is a plus.