Jump Master

The-Strat-Hotel,-Casino-; Las Vegas (NV); On-site; USD 28,000 - 36,000; Full time

Job summary

Stratosphere Gaming, LLC in Las Vegas is seeking a Jump Master to operate the SkyJump attraction, ensure guest safety, comfort, and enjoyment, and guide guests through the experience with a calm, high‑energy presence.

You will perform safety checks, document procedures, communicate clearly with guests and team members, and uphold all gaming laws and internal controls while delivering outstanding service in a safety‑conscious environment.

Qualifications

• Must be able to pass pre-employment drug screening.
• Ability to operate in extreme heights and weather.
• Excellent communication and teamwork required.
• Strong attention to safety and procedure adherence.

Responsibilities

• Operate the SkyJump ride and assist guests through the jump experience.
• Perform and document all safety checks before each jump.
• Communicate clearly with guests and team members during the jump process.
• Maintain familiarity with safety systems and emergency evacuation procedures.
• Report and halt operation of any defective equipment.
• Uphold safety requirements and company policies.
• Provide outstanding guest service in a timely manner.

Skills

Safety compliance

Teamwork

Communication

English fluency

Extreme conditions tolerance

Education

High school diploma or equivalent

Job description

At Stratosphere Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:SummaryAs a Jump Master, you are responsible for operating the SkyJump attraction while ensuring guest safety, comfort, and enjoyment. You conduct pre-jump safety checks, guide guests through the experience, and help create a high-energy, controlled environment. Your attention to detail and calm demeanor under pressure contribute to a secure and unforgettable guest experience at extreme heights.Job Description:Essential Functions and ResponsibilitiesProvide timely and courteous guest service consistent with the company’s guest service cultureOperate the SkyJump ride and assist guests with all phases of the jump experiencePerform and document all safety checks before each jump, including equipment and guest readinessCommunicate clearly with guests and fellow team members throughout the jump processMaintain familiarity with all safety systems and emergency evacuation proceduresRemain calm and direct guests appropriately during emergency or high-pressure situationsImmediately report and refrain from operating any defective equipment or ride components until cleared by managementPromote a fun, high-energy, and professional environment while upholding all safety requirementsEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standardsPerform other duties as assignedQualifications1 year previous experience working in an attraction role; comfortable working in extreme heights and extreme weather conditionsAbility to use the metric system (weights, lengths, etc.)Ability to follow instructions and complete tasks accurately in a fast-paced environmentStrong communication skills and willingness to work as part of a teamCommitted to fostering a respectful, inclusive, and safety-conscious work environmentRequirementsThis position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuanaAt least 21 years of ageHigh school diploma or equivalent requiredAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsNon-Gaming CardPhysical RequirementsRegularly push/pull up to 40lbs.Frequently lift and/or carry up to 40lbs. at floor, knee, waist, and chest levelsRegularly squat, kneel, reach, bend, twistOccasionally sit and work at a desk or computerFrequently standing and walkingAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorOutdoorSmokyNoisyExtreme HeightsExtreme hot & cold temperaturesSlippery surfacesExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.