JT873 - CUSTOMER MARKETING MANAGER

Quality Consulting Group, LLC; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading firm in healthcare marketing is seeking a Customer Marketing Manager in Atlanta, Georgia. In this role, you'll lead the development of marketing evidence roadmaps and translate clinical data into engaging tools. The ideal candidate will have a Bachelor's degree and 3-5 years of experience in software or medical device product marketing. Strong collaboration with clinical and marketing teams is essential. This position supports high visibility within a world-class manufacturing sector.

Qualifications

• Bachelor's degree in a relevant field.
• 3-5 years of experience in customer marketing.
• Experience in software and medical device marketing.

Responsibilities

• Lead development of evidence roadmaps for marketing.
• Partner with teams for aligned data and marketing efforts.
• Translate clinical data into customer-ready tools.

Skills

Software/Medical device product marketing experience

Social media

Conventions and KOL engagement experience

Project management interest

Education

Bachelor’s degree in related area

Job description

Customer Marketing Manager

QUALITY CONSULTING GROUP, a leader in the pharmaceutical, biotech, medical devices, and manufacturing industry, is looking for a talented, highly motivated and enthusiastic professional to join our team. In this role, you’ll work with a highly enthusiastic team, contributing in a world-class manufacturing industry in Puerto Rico & USA.

Responsibilities

• Lead development and execution of evidence roadmaps that support differentiated claims and value messaging
• Partner with Clinical, Medical Affairs, and Market Access to align data generation with marketing and regulatory needs.
• Translate clinical and economic data into customer-ready tools (ROI calculators, white papers, value briefs, etc.)
• Coordinate marketing and communication deliverables for society meetings, conventions, and industry events, ensuring timely development of content, visuals, and digital assets.
• Partner with clinical and marketing teams to amplify event visibility before, during, and after conferences (e.g., highlight abstracts, booth activities, and KOL sessions)
• Coordinate and distribute regular commercial updates across global and regional marketing, sales, and leadership teams
• Develop concise, engaging internal communications (emails, newsletters, Teams/SharePoint posts, executive summaries) to keep cross-functional stakeholders informed on launches, campaigns, and milestones.
• Partner with Product and Regional Marketing to ensure messaging consistency and alignment before key internal reviews or meetings (PRC, RST, CTL, etc.)
• Maintain a centralized communications calendar for product and ecosystem milestones to improve visibility and coordination across teams
• Collaborate with corporate and regional teams to develop social media content, ensuring alignment with brand guidelines and messaging tone.
• Draft and schedule posts highlighting clinical partnerships, KOL engagement, conventions, and technology milestones to build awareness and thought leadership
• Support development of campaign copy, visuals, and multimedia assets for use across social, web, and event platforms

Qualifications

• Bachelor’s degree in related area
• Minimum of 3-5 years of relevant experience.
• Software/Medical device product marketing experience
• Social media, Conventions and KOL engagement experience
• Interest in project management