Jr. Salesforce Functional Consultant

TruSummit Solutions; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Unlimited PTO

Health insurance

401k matching

Professional development funding

Flexible schedule

Company laptop

Volunteer days

Job summary

TruSummit Solutions, a 100% Salesforce-focused consulting partner, seeks a Junior Salesforce Consultant. You will design and deliver Salesforce solutions, collaborating with experienced consultants and client stakeholders to tackle real business challenges.

This role an ideal entry point for a Salesforce career, offering growth in functional, technical, and client-facing skills. You will support lifecycle activities from discovery through deployment and gradually assume more ownership.

Qualifications

• 1 year of professional experience with Salesforce, CRM technology, or related area.
• Foundational understanding of Salesforce platform and core capabilities.
• Experience or exposure to Salesforce configuration and declarative automation.
• Ability to translate business processes into clear requirements.
• Excellent written and verbal communication skills.
• Comfortable interacting with clients and stakeholders.
• Strong organizational skills with attention to detail.

Responsibilities

• Participate in requirements sessions and translate business needs into Salesforce requirements and user stories.
• Support design, configuration, testing, and implementation under guidance of senior staff.
• Configure Salesforce using declarative tools (objects, fields, page layouts, validation rules, flows, reports, dashboards).
• Document business processes, requirements, designs, configurations, and user guides.
• Support UAT including test-case development and issue resolution.
• Identify opportunities to improve and automate client processes using Salesforce.
• Communicate progress with client stakeholders and internal teams.

Skills

Analytical skills

Communication skills

Client interaction

Self-motivation

Curiosity to learn

Prior Salesforce exposure

Ability to work in teams

Education

Bachelor's degree in Computer Science, Information Systems, Business, or related field

Tools

Jira

Confluence

Salesforce Flow

Job description

WHO WE ARE

Founded in 2020, TruSummit Solutions is a 100% Salesforce-focused consulting partner helping organizations maximize and scale their Salesforce investment through disciplined delivery, strong governance, and measurable business outcomes. Headquartered in Pittsburgh, PA, with a nationwide team.

As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values.As a member of TruSummit we all align to each of the following core values:

• Collaboration- We work as a team, including client team members, to build the best solution.
• Commitment- We get the job done and get it done right.
• Aptitude- We are experts in what we do today and tomorrow.
• Passion- It’s not just a job, it’s why we get up in the morning.

THE ROLE

As a Junior Salesforce Consultant at TruSummit Solutions, you will work alongside experienced consultants, architects, and client stakeholders to design and deliver Salesforce solutions that solve real business challenges.

This role is ideal for someone early in their Salesforce career who is eager to expand their functional, technical, and client-facing skills. You are curious, detail-oriented, and comfortable asking questions to understand how a business operates and where Salesforce can make it better.

You will support projects throughout the implementation lifecycle from requirements gathering and solution design through configuration, testing, documentation, training, and deployment. As you grow, you'll take on greater ownership of client conversations, workstreams, and solution recommendations.

RESPONSIBILITIES

• Participate in requirements-gathering sessions and help translate business needs into clear Salesforce requirements and user stories
• Support the design, configuration, testing, and implementation of Salesforce solutions under the guidance of senior consultants and solution architects
• Configure Salesforce using declarative tools, including objects, fields, page layouts, record types, validation rules, flows, reports, and dashboards
• Assist with documenting business processes, requirements, solution designs, application configurations, and user guides
• Support user acceptance testing (UAT), including test-case development, issue tracking, and resolution
• Help identify opportunities to improve and automate client business processes using Salesforce
• Collaborate with client stakeholders and internal project teams to communicate progress, clarify requirements, and resolve issues
• Participate in client demonstrations and gradually take ownership of presenting completed functionality
• Support end-user training, adoption, and post-implementation activities
• Develop an understanding of how Salesforce integrates with other applications and fits within a client's broader technology ecosystem
• Follow established Agile, Scrum, and other project delivery practices
• Stay current on Salesforce releases, new features, platform capabilities, and best practices
• Actively seek feedback, mentorship, and opportunities to grow functional and technical Salesforce expertise

REQUIRED SKILLS & QUALIFICATIONS

• 1 year of professional experience working with Salesforce, CRM technology, business systems, consulting, business analysis, or a related area
• Foundational understanding of the Salesforce platform and its core capabilities
• Experience or exposure to Salesforce configuration and declarative automation
• Ability to understand business processes and translate them into clear requirements
• Strong analytical and problem-solving skills with an eagerness to learn
• Excellent written and verbal communication skills
• Comfortable interacting with clients and collaborating with technical and non-technical stakeholders
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Self-motivated and comfortable working both independently and as part of a collaborative team
• Willingness to ask questions, receive feedback, and learn from senior team members
• Interest in learning new industries, technologies, and Salesforce products
• Familiarity with Agile, Scrum, Waterfall, or similar delivery methodologies
• Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or equivalent professional experience
• This role is a Remote/Telecommute position with the ability to travel up to 10–20%, as needed

NICE TO HAVE

• Salesforce Administrator certification or another Salesforce credential
• Hands-on experience with Salesforce Sales Cloud and/or Service Cloud
• Experience with Salesforce Flow, reports, dashboards, data management, or security configuration
• Exposure to consulting or client-facing project environments
• Experience creating user stories, process flows, test scripts, or functional documentation
• Familiarity with Jira, Confluence, or similar project management tools
• Interest in developing technical Salesforce skills, including integrations, APIs, or custom development
• Additional Salesforce Trailhead learning, certifications, or demonstrated commitment to growing within the Salesforce ecosystem

What You'll Love

We are a fast-growing Salesforce consulting firm driven by innovation, collaboration, and impact. As a member of our team, you’ll have the opportunity to shape high-value solutions, partner with cross-functional leaders, and grow your career in a flexible, people-first environment.

A few of our benefits:

• Competitive salary – reviewed annually
• Performance bonus
• Unlimited Paid time off
• Medical, Dental, and Vision insurance
• Flexible working schedule
• Employer-Matching 401k Retirement Plan
• Funding for each employee's professional development (Salesforce Certification, PMP, etc.)
• Reimbursement for health club memberships & internet/phone
• Certification exam bonus
• Life and disability insurance
• Company Laptop
• Charity & Volunteer Days

TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.