Jr. Data Analyst - Process Improvement

JOHNSON SERVICE GROUP; Irvine (CA); Hybrid; USD 31,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

401(k)

Job summary

Johnson Service Group is seeking a Jr. Data Analyst in Orange County, CA. This hybrid role emphasizes documenting processes, SOPs, and building a central knowledge repository to improve team efficiency and onboarding experiences.

You will collaborate with cross-functional teams to identify process improvements and help develop reports and dashboards that drive strategic decisions and data-driven insights.

Qualifications

• 1–2 years of related experience in data analysis or process improvement.
• Proficiency in Excel and PowerPoint.
• Basic understanding of SQL and data retrieval techniques.
• Excellent problem-solving, collaboration, and communication skills.
• Strong organizational skills and keen attention to detail.

Responsibilities

• Document team processes and establish standard operating procedures (SOPs).
• Help create a central knowledge repository to enhance team efficiency.
• Collaborate with cross-functional teams to identify process improvements.
• Develop reports and dashboards that inform strategic decision-making.
• Support onboarding, cross-training, and operational transparency.

Skills

Data analysis

Excel

PowerPoint

SQL basics

Problem solving

Collaboration

Communication

Attention to detail

Education

Bachelor's degree in Business Administration, Finance, Economics, or related field

Tools

SQL

Job description

JSG is seeking Jr. Data Analyst in Orange County, CA. - Hybrid. This role is for a dynamic, fast-paced environment dedicated to operational excellence and process innovation. You will contribute to transforming how things are documented, streamlined, and will help optimize workflows—empowering onboarding, cross-training, and knowledge sharing across the organization. This pivotal role offers the chance to develop your analytical skills while making a tangible impact on company operations through process improvement and data-driven insights.

What You’ll Do

Support the documentation of team processes, establish standard operating procedures (SOPs), and help create a central knowledge repository to enhance team efficiency. Collaborate closely with cross-functional teams to identify opportunities for process enhancements and assist in developing reports and dashboards that inform strategic decision-making. Your work will directly contribute to improving onboarding experiences, cross-training programs, and operational transparency.

Required Skills

• 1-2 years of related experience in data analysis or process improvement
• Strong proficiency in Microsoft Excel and PowerPoint
• Basic understanding of SQL and data retrieval techniques
• Excellent problem-solving, collaboration, and communication skills
• Strong organizational skills and keen attention to detail

Nice to Have Skills

• Experience with VBA, Power Query, Tableau, or similar data visualization tools
• Familiarity with automotive finance or related industries
• Ability to develop and maintain documentation standards and repositories

Preferred Education & Experience

Bachelor’s degree in Business Administration, Finance, Economics, or a related field Prior experience supporting process improvement initiatives or documentation projects Exposure to cross-functional team collaborations in a corporate environment

Additional Requirements

This is a hybrid role Monday – Thursday onsite in Orange County, CA and Friday - WFH

Pay rate

Pay rate- $27.50 per hour

Duration

Duration: 4 + months with potential for extension or further opportunities

Benefits

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more.

Equal Employment Opportunity

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.