Jr Account Manager – Atlanta, Georgia

Vantage (Vantage Analytics, Inc.); Atlanta (GA); Remote; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic team as a Junior Account Manager in Atlanta, where you will play a crucial role in building client relationships and managing accounts. This position offers the chance to excel in a vibrant environment that values collaboration and innovation. You will be the primary liaison for clients, ensuring their needs are met while coordinating with internal teams to deliver exceptional service. With a focus on professional growth and a flexible work-life balance, this opportunity is perfect for those who thrive in a fast-paced setting and are eager to contribute to the success of a forward-thinking company. Embrace the chance to shape your career in a supportive and inclusive culture.

Benefits

Competitive compensation

Employee share ownership

Flexible work/life balance

Great health benefits from Day 1

Career development allowance

Mac laptop and Apple equipment

Team building activities

Generous vacation

Paid holidays

Maternity/parental leave benefits

Qualifications

• Exceptional organizational and time-management skills are essential.
• Excellent written and verbal communication skills required.
• Proficiency in MS Office, particularly Excel and PowerPoint.

Responsibilities

• Manage client relationships and ensure satisfaction through proactive communication.
• Coordinate with internal teams for project execution and timely delivery.
• Prepare and deliver reports to clients and the Account Management team.

Skills

Organizational skills

Time-management skills

Communication skills

MS Office proficiency

Client relationship management

Education

Bachelor's degree or equivalent experience

Tools

MS Excel

MS PowerPoint

Proprietary software

Job description

Careers: Jr Account Manager – Atlanta, Georgia

We are looking for a Atlanta, Georgia-based, Junior Account Manager to join our rapidly growing Accounts team and help build out all aspects of our launch and grow processes.

THE ROLE:

This is an opportunity for accounts professionals in Atlanta, Georgia. In this role, you will be responsible for relationship management with an assigned portfolio of clients. As an Account Specialist, you will play a pivotal role in fostering strong client relationships, managing accounts, and ensuring the successful execution of media campaigns. With a focus on client excellence, you will be responsible for maintaining client satisfaction by ensuring consistent and proactive communications with clients while completing tasks that support the overall management of client relationships, and exceeding expectations through impeccable service and support.

KEY RESPONSIBILITIES:

1. Be the primary liaison for client’s ad operations team on campaign execution, management, reporting and troubleshooting
2. Prepare and deliver reports to client and/or Account Management team
3. Coordinate with internal teams such as product management, software development and ad operations to ensure smooth project execution, timely delivery of services, and alignment with client expectations
4. Exceed client expectations through elevated customer service
5. Maintain accurate records of client interactions and requirements; and contribute to knowledge sharing initiatives within the Account Management team
6. Gather feedback from clients regarding their experiences with the software, relay it to the product development team, and contribute ideas for product enhancements or new features

QUALIFICATIONS:

1. Exceptional organizational and time-management skills
2. Ability to identify and prioritize tasks according to deadlines, importance, and impact on overall business goals; while managing multiple tasks simultaneously without compromising quality
3. Capacity to pay close attention to all aspects of tasks, ensuring nothing is overlooked or omitted
4. Excellent written and verbal communication skills
5. Proficiency with MS Office suite, specifically with Excel and Power Point for client-ready reports and presentations
6. Ability to quickly learn processes & utilize tools, including proprietary software in order to manage campaigns and report results

WHAT WE OFFER:

1. Competitive compensation
2. Employee share ownership – because Vantage wants you to truly share the success
3. Flexible work/life, remote-first philosophy
4. Great health benefits from Day 1
5. Career development / continuing education allowance – we all want to stay sharp
6. Mac laptop; other Apple equipment (we’ll give you a budget to build your perfect work-from-home environment because ergonomics matter)
7. Team building activities to keep things fun: wonderland days, cottage trips (COVID permitting), virtual games & escape rooms, team lunches, and weekly nacho breaks on Fridays

Applications Welcome

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

To apply, please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the Account Manager role with a c.v. and a cover letter to [e-mail]