Joyful Operations Lead for Inclusive Events

Rainbow Dome; Denver (CO); On-site; USD 57,764 - 61,600; Full time

Benefits offered by this job

Paid time off

Health insurance benefits

Cell phone stipend

Job summary

A vibrant arts and roller-skating venue in Denver seeks a full-time Operations Manager to lead programming operations and oversee customer service staff. The ideal candidate will champion equitable management practices and have strong leadership skills. Responsibilities include managing operations and customer service, staff training, and ensuring a safe environment. Must have experience in event planning and a passion for community engagement. The position offers a salary range of $57,764 to $61,600 with benefits.

Qualifications

• Experience in customer service and team management.
• Strong event planning and organizational skills.
• Cultural competence and empathy in service delivery.

Responsibilities

• Lead Operations Circle, ensuring operational needs are met.
• Manage Customer Service team, oversee hiring and training.
• Act as a resource for staff during public hours.

Skills

Customer service

Event planning

Empathy and cultural competency

Coaching and training

Leadership and team management

Tools

Google Suite

Job description

A vibrant arts and roller-skating venue in Denver seeks a full-time Operations Manager to lead programming operations and oversee customer service staff. The ideal candidate will champion equitable management practices and have strong leadership skills. Responsibilities include managing operations and customer service, staff training, and ensuring a safe environment. Must have experience in event planning and a passion for community engagement. The position offers a salary range of $57,764 to $61,600 with benefits.