Joy Creator & Guest Service Specialist

Nothing Bundt Cakes - 295; Sterling Heights (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Free uniforms

Training & development

Job summary

Nothing Bundt Cakes is seeking a Guest Service Representative in Sterling Heights, MI. You will craft beautiful cake presentations and deliver memorable guest experiences, assisting customers with cake choices and celebration add-ons.

You will process orders efficiently, maintain a spotless bakery, and work with an amazing team to bring joy to the community. Training and development are provided, with a focus on service excellence.

Qualifications

• Stand for extended periods and lift up to 25 pounds.
• Commit to weekday morning shifts and some weekend shifts.
• Customer service orientation in a fast-paced environment.

Responsibilities

• Create memorable experiences for every guest who walks through our door.
• Help customers choose the perfect cake and celebration add-ons.
• Process orders efficiently while maintaining high service standards.
• Create cake presentations and gift packages.
• Keep the bakery looking beautiful and inviting.
• Collaborate with the team to bring joy to the community.

Skills

People skills

Multitasking

Attention to detail

Stamina standing

Tools

POS system

Job description

Nothing Bundt Cakes is seeking a Guest Service Representative in Sterling Heights, MI. You will craft beautiful cake presentations and deliver memorable guest experiences, assisting customers with cake choices and celebration add-ons.

You will process orders efficiently, maintain a spotless bakery, and work with an amazing team to bring joy to the community. Training and development are provided, with a focus on service excellence.