Joy Creator: Guest Experience & Cake Concierge

Nothing Bundt Cakes; New Orleans (LA); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Nothing Bundt Cakes is hiring a Joy Creator to greet guests, assist with cake selections, and ensure flawless orders. You’ll help guests choose flavors, sizes, and add-ons, and you’ll present promotions with warmth and genuine hospitality. The role emphasizes friendly service, accurate order processing, and a cheerful bakery atmosphere.

Ideal candidates are energetic, customer-focused and comfortable with point-of-sale systems in a fast-paced environment. Weekend availability is a plus.

Qualifications

• Greet guests warmly and assess needs.
• Educate guests on cake options, sizes and flavors.
• Explain promotions and add-ons to celebrate.
• Process orders accurately using the POS system.

Responsabilités

• Maintain a clean, welcoming bakery environment.
• Replenish merchandise and cake display to attract customers.
• Assist with cake decorations and packaging as needed.
• Uphold health, safety, and dress-code policies.
• Maintain reliable attendance and punctuality.

Connaissances

Interpersonal skills

Customer service

Multitasking

Attention to detail

Outils

POS system

Description du poste

Nothing Bundt Cakes is hiring a Joy Creator to greet guests, assist with cake selections, and ensure flawless orders. You’ll help guests choose flavors, sizes, and add-ons, and you’ll present promotions with warmth and genuine hospitality. The role emphasizes friendly service, accurate order processing, and a cheerful bakery atmosphere.

Ideal candidates are energetic, customer-focused and comfortable with point-of-sale systems in a fast-paced environment. Weekend availability is a plus.