Joy Creator

Nothing Bundt Cakes - Laguna Hills; Laguna Hills (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

Company parties

Competitive salary

Employee discounts

Free uniforms

Paid time off

Training & development

Opportunity for advancement

Job summary

Nothing Bundt Cakes Laguna Hills is seeking a friendly team member to greet guests, assist with product recommendations, and provide a positive first impression.

You will operate the POS system, handle cash, upsell items, stock displays, and keep the retail area clean and inviting.

No formal education is required, but 18+ years old with bakery or foodservice experience is a plus; flexible shifts include mornings, evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years of age.
• No formal education required, or prior education not required for this role.
• Previous experience in bakery, restaurant, or foodservice is a plus.

Responsibilities

• Greet guests warmly and guide them through their experience.
• Operate POS systems for retail transactions and handle cash responsibly.
• Assist customers with product recommendations and upsell where appropriate.
• Stock shelves and maintain clean, inviting displays and store environment.
• Wrap and present cakes neatly and handle basic retail math for transactions.

Skills

Flexible schedule

Customer service

Upselling

Team player

Positive attitude

Strong work ethic

Genuine connections

Servant’s Heart

Education

No formal education required

Must be 18+ years old

Job description

Benefits

• Flexible schedule
• Company parties
• Competitive salary
• Employee discounts
• Free uniforms
• Paid time off
• Training & development
• Opportunity for advancement

Join our family at Nothing Bundt Cakes in Laguna Hill California. We are a family-owned business on a mission to bring joy to our guests, give back to the community, and sweeten the world one cake at a time.

The Nothing Bundt Cakes (NbC) Baker ensures that cakes of the highest quality are consistently created for our guests and contributes to superior service by meeting production demands. Following strict proprietary recipes, NbC production methods and food safety standards, the Baker perform the repeated baking process for our delicious cakes offered in a variety of flavors and sizes. The Baker embodies NbC core values and demonstrates a strong commitment to excellence and efficiency in the workplace.

Duties

• Greet guests warmly upon arrival, providing a positive first impression and guiding them through their experience
• Operate point-of-sale (POS) systems efficiently for retail sales transactions, including cash register operations and cash handling
• Assist customers with product recommendations, answering questions about store merchandise, and offering personalized recommendations
• Upsell products and services to enhance customer satisfaction and increase sales opportunities
• Handle customer inquiries via phone with professional phone etiquette, resolving issues promptly and courteously
• Stock shelves, organize displays, and ensure the retail environment is clean, inviting, and well-merchandised
• Conduct retail math calculations for transactions, discounts, or inventory counts accurately
• Craft and wrap our decorated cakes

Education and Experience Requirements

• Must be at least 18 years of age
• Previous experience in a bakery, restaurant, or foodservice environment is a plus

Work Availability

• Flexibility to work early mornings, evenings, weekends, and holidays as needed

Core Values and Competencies

• Servant’s Heart
  • Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive
• • Keeps the good of the team or guest ahead of personal interests or gain
• • Displays humility and empathy in interactions with others
• Spirit of a Champion
  • Demonstrates pride in responsibilities, an intense drive and a passion to succeed
• • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control
• • Operates with a strong sense of urgency and adheres to NbC brand standards
• Genuine Connections
  • Projects warmth, enthusiasm, and optimism that attracts others
• • Builds positive, productive relationships with all team members
• • Listens actively and communicates openly, clearly and respectfully

Education, Certifications and Work Experience Requirements

• Applicants must be 18 years of age or older.
• While no formal education or work experience is required, previous experience in an operational support role at a bakery or restaurant or in a food service environment is a plus.

Work Availability

Must have the flexibility to work various shifts, including early mornings, evenings, Saturdays and holidays, based on changing business demands.

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 800 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!