Join Our Network - Security Officer

BetMGM LLC; United States; On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Pre-tax spending accounts including H-

Flexible paid time off

Professional development reimbursement

Employee resource groups

Swag & ticket giveaways

Job summary

BetMGM LLC in the United States is seeking a Security Officer to deter, intervene, and respond to security and life-safety incidents across the property. The role requires training and physical conditioning, with corporate policies guiding all duties and a broad scope of high-visibility responsibilities.

Responsibilities include patrols, patron verification at sportsbook, surveillance monitoring, guest service, first aid, and incident reporting.

Qualifications

• 1+ years of customer service experience.
• Valid Driver License.
• Previous security, military, or law enforcement experience preferred.
• Previous experience working in a similar resort setting.
• Ability to gain and maintain a Gaming License through regulatory bodies.

Responsibilities

• Patrol and monitor all areas of the property, including the exterior.
• I.D. all incoming patrons entering sportsbook.
• Monitor alarm system and surveillance cameras.
• Provide excellent guest service to guests and employees and resolve complaints and issues.
• Act as a first responder in emergency situations.
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers.
• Write reports of daily activities and irregularities.
• Act as a dispatcher to relay information to appropriate personnel.
• Render first aid to injured persons and follow established reporting protocols.
• Assist in emergency situations by securing the scene and coordinating evacuations.
• Maintain proficiency in equipment use.

Skills

Customer service

Driver's license

Security experience

Resort environment

Job description

Discover What's Possible at BetMGM Ready to make your career legendary? Join us as we bring the magic of Vegas to our players. The BetMGM team has over 1,400 talented members, revolutionizing sports betting and online gaming in the United States and Canada. We're a brand with technology at our hearts and the most driven and focused talent in the business. As a valued team member, we're committed to giving you the resources and support you need to thrive.

Our benefits and perks include:

• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with company match
• Pre-tax spending accounts including health care FSA and commuter savings
• Flexible paid time off
• Professional development reimbursement and ongoing skills training opportunities
• Employee resource groups
• Swag, ticket giveaways, and more!

At BetMGM, we recognize that every individual plays a meaningful role in our success. That's why we're committed to building a respectful, inclusive workplace. It's the strategy behind every win. By meeting people where they are, we create a culture of belonging where everyone can thrive and a workplace that reflects our values, our people, and our drive to win.

The Opportunity

About the Role

Security Officers act as a visual deterrent and intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with departmental and property policies, practices and procedures. The listed role is an example of one of the typical roles that BetMGM may hire for once positions are available. You are applying to join our network of individuals with interest in this particular role with the understanding that immediate placement is not guaranteed and role availability may not presently exist.

Responsibilities

• Patrol and monitor all areas of the property, including the exterior
• I.D. all incoming patrons entering sportsbook
• Monitor alarm system and surveillance cameras
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees
• Act as a first responder in emergency situations
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios
• Render appropriate first aid to injured persons and following established protocol for reporting injuries
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment
• Maintain proficiency in the use of all assigned equipment
• Perform all other duties as assigned

Qualifications

• 1+ years of customer service experience
• Valid Driver License
• Previous security, military, or law enforcement experience preferred
• Previous experience working in a similar resort setting
• Ability to gain and maintain a Gaming License through the proper regulatory bodies as a condition of hire and continued employment

Compensation

The hourly pay range for this position is $20.00 to $21.25. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan. Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration sponsorship. At this time, this role is not eligible for immigration-related employment authorization sponsorship including H-1B, O-1, E-3, TN, OPT, etc.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification. In addition, candidates must comply with and support BetMGM's responsible gambling policies, procedures, and initiatives.

About BetMGM

BetMGM is revolutionizing sports betting and online gaming in the United States and Canada. We are a partnership between two powerhouse organizations - MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Casino, BetMGM Sportsbook, Borgata Online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms. BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants. If you need assistance or accommodation with your application due to a disability, you may contact us at [e-mail]. This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time. When a legendary global entertainment company joins forces with the world’s largest online betting technology company, the gaming world sits up and takes notice. BetMGM is a partnership between MGM Resorts International and Entain Holdings that is revolutionizing sports betting and online gaming in the United States. BetMGM is the exclusive sports betting division of MGM, both online and in MGM casinos nationwide. BetMGM is also the headline brand for online casino gaming along side sister brands Borgata Online (New Jersey), Party Casino and Party Poker. We aspire to make unforgettable moments of sports and gaming even more personal, powerful, and fun through unmatched digital technology and evocative player experiences.