John Deere Ag Service Technician

TRULAND Equipment; Edgerton (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dedicated Ag Service Technician to join their dynamic team. This role involves performing diagnostics, service repairs, and maintenance on agricultural and turf equipment. With a commitment to customer satisfaction, you'll work in a fast-paced environment that values integrity, trust, and teamwork. The ideal candidate will have a strong background in mechanical systems and a passion for continuous learning. Enjoy competitive benefits and the opportunity to grow within a supportive team culture. If you're ready to make an impact, this position is for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) plan with company contribution

Paid Time Off (PTO)

Paid Holidays

Company-paid Disability Insurance

Team Member Discounts

Company-provided uniforms

Employee Assistance Program

Qualifications

• 3+ years of service repair experience preferred.
• Ability to perform repairs using special tools and equipment.
• Valid driver's license required.

Responsibilities

• Perform diagnostics and repairs on John Deere equipment.
• Maintain vehicles, tools, and equipment.
• Mentor Service Technician Apprentices as requested.

Skills

Diagnostics and repairs

Mechanical systems knowledge

Electrical systems knowledge

Hydraulic systems knowledge

Effective communication

Teamwork

Education

High School Diploma

Associate's Degree

Tools

Service ADVISOR

Diagnostic tools

Job description

Join to apply for the John Deere Ag Service Technician role at TRULAND Equipment

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Join to apply for the John Deere Ag Service Technician role at TRULAND Equipment

TRULAND Equipment is a John Deere dealer with 18 locations in Indiana and Ohio that supplies and services a wide range of new and used equipment for residential, commercial, and agricultural applications. We pride ourselves on providing our customers with the best possible assistance from skilled and educated team members. We're looking for team members who strive to be the best, are dedicated, hardworking, and eager to learn. If you have the skills and desire to work in a fun, challenging, fast-paced John Deere Dealership....we want to talk with you!

Our Vision: To enable our customers to cultivate, shape, and manicure the landscape through relationships, engagement, and experiences based on trust, integrity, and a sense of urgency.

Our Values

• Integrity: Do the right thing
• Trust: Do what we say we are going to do
• Simplify Business Transactions: Easy to do business with
• Urgency: Engage with a sense of urgency
• Respect and Teamwork: Work together to solve our customer's needs
• Imaginative Solutions: Create solutions with thoughtfulness and purpose
  
  

Purpose:

Independently performs diagnostics, service repairs, and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Location Service Management team.

Responsibilities:

• Performs diagnostics and repairs on John Deere agricultural equipment and technology. May perform diagnostics and repairs on competitive equipment.
• Performs diagnosis and repair, primarily at the shop, and in the field as required.
• Operates and maintains vehicles, tools, and equipment required to perform job responsibilities.
• Participates in John Deere University training and dealer-led training to further the development of skills and knowledge.
• Maintains current knowledge of John Deere and competitive products.
• Meets the John Deere requirements for an Advanced Service Technician.
• Mentors Service Technician Apprentices and Students as requested.
• May conduct or support customer clinics.
• Maintains condition of vehicles, inventory, tools, and equipment.
• Maintains a clean work area and performs work in a neat and orderly fashion.
• Follows all safety rules and regulations in performing work assignments.
• Accountable for billable time and assigned work orders.
• Responsible for tracking all materials used in performing assigned duties.
• Completes all reports and forms required in conjunction with work assignments in a timely manner.
• Other appropriate responsibilities as assigned by manager.
  
  

Experience, Education, Skills, and Knowledge:

• High School Diploma or equivalent experience required, Associates degree preferred.
• 3+ years of experience performing service repairs preferred; demonstrated experience consistently meeting performance metrics preferred.
• Ability to perform repairs and maintenance using special tools and equipment following Technical Manual procedures with limited re-work or customer dissatisfaction.
• Experience with the mechanical, electrical, and hydraulic systems used in off-road, construction, lawn, or heavy equipment.
• Ability to operate vehicles, tools, and equipment for diagnostic purposes.
• Experience with basic computer functions; experience using Service ADVISOR or other computer-based diagnostic repair tools preferred.
• Ability to work cooperatively in a team environment.
• Experience communicating effectively verbally and in writing.
• Valid driver's license required; CDL (Commercial Driver's License) and forklift license preferred.
  
  

Additional Requirements:

• Ability to lift 75 pounds repeatedly.
• Adequate toolset to perform job responsibilities required.
• Driving record that meets Employer's insurance company requirements.
  
  

Benefits for full-time team members include:

• Competitive wage paid bi-weekly
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) plan with company contribution
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off (PTO)
• Paid Holidays
• Company-paid Short-term Disability, Long-term Disability, and Life Insurance Benefits
• Team Member Discounts
• Access to additional Voluntary Insurance plans
• Employee Assistance Program
• Company-provided uniforms

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Machinery Manufacturing

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