Job Posting Title Licensed Residential Service Plumber (Nights & Weekends)

Papalia Home Services; Boxborough (MA); Hybrid; USD 80,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Company-paid Life and Long-Term_Dis`s`

Job summary

Papalia Home Services in Boxborough, MA, is seeking a skilled Residential Service Plumbing Technician to diagnose, repair, and maintain home plumbing systems while delivering outstanding customer service.

You'll install and service fixtures, water heaters, piping, and filtration systems, perform tune-ups, comply with MA codes, and educate homeowners on system operations and maintenance.

Qualifications

• Minimum 2 years of experience as a Residential Plumbing Service Technician.
• Massachusetts Journeyman or Master Plumber License required.
• Strong diagnostic, troubleshooting, and multitasking skills.
• Detail-oriented and organized with strong time-management skills.

Responsibilities

• Diagnose and repair plumbing issues in residential settings.
• Install, maintain, and service plumbing fixtures, water heaters, piping, and filtration systems.
• Perform scheduled maintenance, tune-ups, and inspections.
• Ensure all work complies with Massachusetts plumbing codes and safety standards.
• Troubleshoot complex issues and offer clear, effective solutions.
• Communicate with homeowners professionally and educate them on system operations and maintenance.
• Deliver exceptional customer service.

Skills

Diagnose plumbing issues

Troubleshooting

Customer service

Time management

Education

Massachusetts Journeyman or Master Plumber License

Job description

Overview

This posting is for a Nights and/or Weekend Schedule

Papalia Home Services has been delivering trusted home comfort solutions across the Boston Metro West area since 1990. We provide top-tier plumbing, heating, cooling, electrical, and water filtration services. We proudly serve communities including Acton, Boxborough, Westford, Concord, Sudbury, and Lexington. Our award-winning customer service has been recognized with Angie’s List Super Service Awards.

We are seeking a skilledResidential Service Plumbing Technicianto join our team in Boxborough, MA. This role is ideal for an experienced professional who takes pride in diagnosing, repairing, and maintaining residential plumbing systems while delivering exceptional customer service.

Why Join Papalia?

• Competitive, performance-based pay

• High-quality residential plumbing environment

• Supportive team culture and advanced tools

• Long-term stability with a respected family-run company

• Clear career advancement and cross-training opportunities

• Innovative leadership focused on growth and investing in people

Responsibilities

• Diagnose and repair plumbing issues in residential settings

• Install, maintain, and service plumbing fixtures, water heaters, piping, and filtration systems

• Perform scheduled maintenance, tune-ups, and inspections

• Ensure all work complies with Massachusetts plumbing codes and safety standards

• Troubleshoot complex issues and offer clear, effective solutions

• Communicate with homeowners professionally and educate them on system operations and maintenance

• Deliver exceptional customer service

Qualifications

• Minimum 2 years of experience as a Residential Plumbing Service Technician

• Massachusetts Journeyman or Master Plumber License required

• Proven ability to identify, diagnose, and resolve plumbing problems independently

• Strong diagnostic, troubleshooting, and multitasking skills

• Excellent interpersonal and communication abilities

• Detail-oriented and organized with strong time-management skills

• Customer-first mindset and pride in quality workmanship

• Valid driver’s license with a clean driving record

Benefits

• Medical, Dental, and Vision Insurance

• 401(k) Retirement Plan with company match

• Company-paid Life and Long-Term Disability Insurance

• Optional Short-Term Disability and Voluntary Life Insurance

• Generous Paid Time Off and Holiday Schedule

• Fully stocked company vehicles and tool stipend

• Continuous training opportunities

Compensation:$80,000-$130,000 per year (based on performance and experience)

Location:Boxborough, MA

Additional Information:Pre-employment background check and drug screening may apply, subject to local laws.