Job Posting Title HVAC Service Technician

Whalen & Ives Inc.; Park Ridge, Northern (NJ, KY); Hybrid; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(K) with Company Match

Company-Paid Long-Term Disability &amp

Company-Paid Life Insurance

Job summary

Whalen & Ives is seeking an HVAC Service Technician in New Jersey to install, maintain and repair residential HVAC systems. Earn an hourly base plus commission with strong growth potential for high performers.

Join a team with decades of trusted service and a culture that supports your success. Requires 3+ years' experience, HVAC certification, and a clean driving record; Service Titan experience is a plus.

Qualifications

• 3+ years of experience as HVAC service technician or similar role.
• HVAC certification or equivalent from a technical/trade school preferred.
• Proficient in diagnosing and repairing HVAC systems (heating, ventilation, cooling, air quality).
• Experience with Service Titan or similar trade software is a plus.
• Strong communication skills to explain issues and solutions to customers.
• Attention to detail and ability to adhere to codes and regulations.
• Customer-focused with a positive attitude.
• Valid driver’s license with clean driving record.

Responsibilities

• Install, maintain and repair heating, ventilation, and air conditioning (HVAC) systems in residential homes.
• Inspect, diagnose, and repair HVAC issues including malfunctions and energy inefficiencies.
• Perform routine preventative maintenance such as changing filters and testing equipment.
• Engage with customers to inform them of issues and solutions.
• Recommend products and services to optimize system performance and energy efficiency.
• Read blueprints and technical diagrams to install or troubleshoot HVAC systems.
• Ensure work follows national and local building codes and regulations.
• Use Service Titan to track repairs, maintenance and service calls with detailed documentation.
• Follow safety protocols and maintain professional customer service.

Skills

Customer service

Communication skills

Attention to detail

Troubleshooting

General HVAC knowledge

Education

HVAC certification or equivalent from a technical/trade school

Tools

Service Titan

Job description

Overview

HVAC Service Technician Immediate openings! Earn an hourly base plus commission, with strong growth potential for high performers.

Whalen & Ives is growing and we’re adding talented HVAC Technicians to our team! With decades of trusted service behind us and exciting growth ahead, this is your chance to join a company that truly supports your success. We’re looking for motivated professionals who want long‑term stability, competitive pay, and the opportunity to thrive within a team that genuinely cares. Yournext great opportunity starts here - apply today!

Responsibilities

• HVAC System Installation, Maintenance & Repairs– Install, maintain, and repair heating, ventilation, and air conditioning (HVAC) systems in residential homes
• Troubleshooting & Diagnostics– Inspect, diagnose, and repair HVAC issues, including heating/cooling malfunctions, air quality issues, and system inefficiencies
• Preventative Maintenance– Perform routine maintenance tasks such as changing filters, cleaning systems, and testing equipment to ensure proper functionality
• Customer Interaction– Engage with customers to inform them of issues, solutions, and the overall status of their HVAC systems
• System Efficiency– Recommend products and services to customers that will optimize HVAC system performance and energy efficiency
• Read & Interpret Technical Diagrams– Review blueprints and technical diagrams to install or troubleshoot HVAC systems properly
• Code Compliance– Ensure all work follows national and local building codes and regulations for HVAC systems
• Record Keeping– Use Service Titan software to track repairs, maintenance, and service calls, ensuring accurate and detailed documentation
• Safety Compliance– Follow all safety protocols and ensure HVAC systems are functioning safely in accordance with industry standards
• Customer Service– Provide a high level of customer service with attention to detail and a professional attitude

Qualifications

• Experience– 3+ years of experience as an HVAC service technician or a similar role
• Certifications– HVAC certification or equivalent experience from a technical/trade school is preferred
• Technical Expertise– Proficient in diagnosing and repairing HVAC systems, including heating, ventilation, cooling, and air quality equipment
• Service Software– Experience with Service Titan or similar trade software is a plus
• Communication Skills – Strong communication skills to explain HVAC issues and solutions clearly to customers
• Attention to Detail– Ability to perform accurate work while adhering to all codes and regulations
• Customer-Focused– A commitment to delivering exceptional service with a positive attitude
• Driver’s License– Valid driver’s license with a clean driving record

What We Offer

• Medical, Dental, and Vision Insurance:Affordable, comprehensive coverage
• 401(K) with Company Match:Plan for your future with confidence
• Company-Paid Long-Term Disability & Life Insurance:Security and peace of mind
• Voluntary Short-Term Disability & Life Insurance:Additional protection tailored to your needs
• Paid Time Off:Vacation, holidays, and sick time to support work-life balance

Join our team atWhalen & Ivesand become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of theApex Service Partners network!

Whalen & Ives May conduct a preemployment background check and drug test, subject to applicable law

Whalen & Ivesis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.