Job Matcher

Eckerd Connects; Philadelphia (Philadelphia County); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Low-Cost Medical Insurance

PTO 19 days first year

11 paid holidays

Retirement match up to 5%

Flexible spending accounts

Disability insurance

Life insurance

PSLF Eligible Employer

PTO Exchange

Job summary

Eckerd Connects in Philadelphia, PA is seeking a dedicated social services professional to support job seekers and center participants. The role focuses on connecting customers with meaningful employment opportunities, coordinating with PA CareerLink staff, and promoting hiring events.

The position requires collaboration with various teams, strong communication skills, and a willingness to work flexible hours, including evenings and weekends.

Qualifications

• Bachelor’s degree in social work, human services, or related field with 1 year of relevant experience or an Associate Degree with 3 years equivalent experience.
• Minimum 1 year of experience working with the targeted population; 3+ years preferred.
• Proficient in MS Office (Word, Excel, Visio) and willing to learn center databases; knowledge of job search sites helpful.
• Strong verbal and written communication and ability to build relationships with employers, partners, and job seekers.

Responsibilities

• The Job Matcher connects job seekers with opportunities by aligning interests with openings and workforce resources.
• Acts as liaison between PA CareerLink staff, job developers, and business services to ensure referrals and guidance are timely and accurate.
• Disseminates hiring event information and opportunities across in-person and virtual platforms; maintains stakeholder communications and reports.
• Recommend resources aligned to customer needs and center requirements.
• Screen and refer PA CareerLink staff to jobs via Job Developers and Business Services relations.
• Meet regularly with Job Developers and staff to align opportunities with customer experience.

Skills

Problem-solving

MS Office

Verbal and written communication

Relationship building

Education

Bachelor’s degree in social work or related field

Associate Degree and 3 years equivalent experience

Tools

Database knowledge

PA CareerLink platforms

Job description

Philadelphia, Pennsylvania, United States Social Services Full Time

Working with us takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others.

Make more than a Living, Make a Difference

• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

Hourly Rate: $25.00

Duties & Responsibilities

Customer & Staff Support

• The Job Matcher plays a critical role in connecting job seekers with meaningful employment opportunities by aligning customer interests with available job openings and workforce resources.
• This position serves as a liaison between PA CareerLink staff, job developers, and business services teams to ensure timely and accurate referrals, resource recommendations, and opportunity matching.
• The Job Matcher is responsible for disseminating hiring event information and opportunities across both in-person and virtual platforms, maintaining regular communication with internal stakeholders, and producing detailed reports that support strategic workforce alignment.
• Recommend available resources that are well-aligned to where the customers across respective center may need additional support.
• Screen and refer applicable PA CareerLink staff to job openings available through PA CareerLink Job Developers and System Wide Services, Business Services Representatives, and Business Services Liaisons, if open opportunities are well aligned to the customers' interests.
• Meet regularly with Job Developers, Business Services Representatives, and customer-facing staff to identify and align available opportunities with the experiences and interests of center participants.

Information Dissemination

• Partner with Job Developers and Business Services staff to organize and promote hiring opportunities within the center and across the system, where appropriate.
• Share hiring event and job fair information with PA CareerLink staff and across virtual platforms (e.g., PHL Career Portal, email/text alerts) to ensure broad customer access.
• Submit customer resumes to SWS for additional job matching services as needed.

Reporting & Communication

• Inform Manager of Business and Community Services of employers with job openings for follow-up by a Job Developer
• Support the execution of a center-wide process to identify shared customer interests, urgency levels, and relevant experiences, with the goal of improving employment placement outcomes.
• Use insights to produce a report that equips Job Developers with actionable information to better align job opportunities with customer needs.

Qualifications

• Bachelor’s degree in social work, human services, or related field and 1-year relevant experience or Associate Degree and 3 years equivalent experience.
• At least 1 year of experience working with the targeted population required. 3+ years relevant work experience preferred.
• Demonstrated ability to problem-solve and work in collaboration with a variety of customers. Proficient in MS Office applications (Word, Excel, and Visio). Willing to learn Center specific database(s). Knowledge of job search web sites and engines. Excellent verbal and written communication skills.
• Ability to build relationships with employers, partners, and job seekers. Knowledge/Understanding of workforce development programs, regulations, and local economic needs.
• Willing to work a flexible schedule, including evenings and Saturdays.
• Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.
• Must have appropriate and valid state driver’s license and be able to meet requirements for Eckerd’s Auto Insurance and be able to drive for business purposes.

*This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties that may be performed by a person so classified.

About Our Workforce Programs

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements. We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. Auxiliary aids and services are available upon request to individuals with disabilities. If you need assistance or accommodation due to a disability, please contact [e-mail]. Relay Services Dial 711.

Know Your Rights: Workplace Discrimination is Illegal

Eckerd Connects is a drug-free workplace and utilizes E-Verify to confirm employment eligibility.

Location(s)

5548 Chestnut St. Suite 101, Philadelphia , Pennsylvania 19139 , United States

Drug-Free Workplace Policy

2026 Eckerd Connects Benefits Guide

Employer Privacy Policy

Eckerd Connects employees and applicants for employment are covered by federal, state, and local laws designed to safeguard employees and job applicants from discrimination based on race, color, religion, sex, pregnancy, parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other status protected by applicable federal, state, or local laws.

Eckerd Connects is committed to providing equal employment opportunities to all individuals, including individuals with disabilities. We comply with the Americans with Disabilities Act (ADA) and applicable state and local laws by providing reasonable accommodations to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for sincerely held religious beliefs, observances, and practices. If you need assistance or accommodation, email [e-mail]. Relay Services Dial 711.

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