Job File Coordinator

Servproomahasw; Omaha (NE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

On Site Fitness room/Gym

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Profit sharing

Training & development

Vision insurance

Job summary

Servproomahasw in Omaha is looking for a highly organized Job File Coordinator to support restoration operations and office teams. This role involves managing project documentation, coordinating communication across departments, and ensuring job files are complete and compliant. The ideal candidate should have a high school diploma, experience in a related field, and strong organizational and communication skills. Benefits include health insurance, 401(k) matching, and paid time off.

Qualifications

• Previous office coordination, administrative, estimating, or insurance experience preferred.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Experience in restoration, construction, or insurance industry is a plus.

Responsibilities

• Monitor active job files daily for accuracy and compliance.
• Coordinate with production teams to ensure timely submission of documentation.
• Perform internal audits of job files prior to submission and invoicing.

Skills

Organizational skills

Detail-oriented

Communication skills

Customer service skills

Proficiency in Microsoft Office Suite

Xactimate or insurance claims experience

Education

High School Diploma or GED

Job description

Position Overview

SERVPRO Team Toft is seeking a highly organized and detail-oriented Job File Coordinator to support our restoration operations and office teams. This role is responsible for managing project documentation, tracking job progress, coordinating communication between departments, and ensuring all job files are complete, accurate, and compliant from start to finish.

The ideal candidate thrives in a fast-paced environment, can manage multiple priorities, and takes pride in keeping projects organized and moving efficiently.

Responsibilities

• Monitor active job files daily for accuracy, completeness, and compliance
• Coordinate with production teams to ensure field documentation is submitted timely
• Maintain and update Work-In-Progress (WIP) tracking
• Review project notes, photos, and supporting documentation
• Create or review estimates based on project scope and documentation
• Perform internal audits of job files prior to submission and invoicing
• Ensure insurance carrier and client program requirements are met
• Review timestamps, photos, moisture logs, and supporting documents for quality assurance
• Coordinate with accounting for final invoicing and job closeout
• Communicate professionally with customers, insurance representatives, vendors, and team members
• Assist operations and office departments as needed

Qualifications

• High School Diploma or GED required
• Previous office coordination, administrative, estimating, or insurance experience preferred
• Restoration, construction, or insurance industry experience is a plus
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent written and verbal communication skills
• Strong customer service skills
• Proficiency in Microsoft Office Suite including Outlook, Word, and Excel
• Experience with Xactimate or insurance claims preferred
• Ability to pass a background check

Benefits

• On Site Fitness room/Gym
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Vision insurance

Available Day 1

• 6 Paid Holidays
• PTO accrual starting immediately

After 60 Days

• 50% Employer-Paid Health Insurance through Blue Cross Blue Shield
• Optional Vision, Dental, and Heritage Family/Global Life coverage

After 6 Months

• 401(k) with company match up to 4%
• Profit Sharing

After 1 Year

• $1,000 Annual Anniversary Bonus each year.

Pre-employment Requirements

All offers of employment with SERVPRO of Omaha Team Toft are contingent upon the successful completion of a background check and verification of employment eligibility through the Form I-9 and electronic employment verification process.