Contents Project Manager

Servpro Industries, Inc.; Chantilly (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Holidays

Earned Commissions

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Company car

Dental insurance

Job summary

SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities is seeking a driven team member to plan and execute pack outs, moves and cleaning projects for customers’ belongings, delivering high quality service.

You will educate customers on the job process, manage multiple jobs, schedules and budgets, and work in a team-focused environment that values growth and advancement. A valid driver's license and strong communication are essential for success in this on-site role.

Qualifications

• Strong customer service background with proven communication skills.
• Experience in restoration and/or cleaning is preferred.
• Must be able to supervise team members and coordinate tasks.

Responsibilities

• Provide estimates and sell contents jobs
• Educate customers on the job process
• Maintain customer, client, subcontractor and crew communications
• Create project schedules and budgets
• Manage multiple jobs concurrently
• Negotiate terms and set expectations with customers.

Skills

Superb customer service

Effective communication

Supervise others

Valid driver’s license

Education

High school diploma/GED

Job description

Benefits:

• Paid Holidays
• Earned Commissions
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Company car
• Dental insurance

For more than 35 years, SERVPRO of Richmond, Chesterfield, Henrico, and Tri-Cities has been making a difference in our community and we are excited about our expansion in the Chesapeake & Norfolk area! This locally owned and operated, family-run business started from the ground up to become one of the largest, most stable, and well-respected disaster restoration companies on the East Coast. Though we are ever-growing, we still maintain a close-knit, family environment, and truly pride ourselves on the collective goal of helping people through their fire and water disasters.

As deemed one of the Top Workplaces in Richmond and Chesapeake, our SERVPRO team will actively invest in the development and advancement of your career, while you enjoy the gratifying experience of helping people through difficult situations. We invite you to join our team, or rather our Team Bahen family, and feel the accomplishment of directly impacting our community by helping making fire and water damage “Like it never even happened.” Our company offers a robust benefit package, continuous education opportunities, and a fantastic team-oriented environment.

Do you love helping people through difficult situations?

In this position, you will be making a difference each and every day.

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is an efficient multi-tasker. If you have initiative and superb interpersonal skills, then you will thrive in this environment.

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Plan and execute pack outs, moves and cleaning projects for customers’ belongings while ensuring a high quality of service in all dealings with customers and clients.

Responsibilities:

• Provide estimates and sell contents jobs
• Educate customers on the job process
• Maintain customer, client, subcontractor and crew communications
• Create project schedules and budgets
• Manage multiple jobs concurrently
• Negotiate terms and set expectations with customers.

Qualifications:

• Superb customer service track record
• Effective written and oral communication
• Experience in restoration and/or cleaning preferred.
• High school diploma/GED
• Ability to successfully complete a background check subject to applicable law
• Valid Driver’s license with clean history

Physical and Work Environment Requirements:

• Exposure to extreme conditions such as heat, cold, or environments that require personal protective equipment
• Walking, Standing, Sitting and Driving for extended periods of time.

Compensation

The salary range listed reflects the total target annual compensation for this position, which includes both base salary and commission opportunities. Individual earnings will vary based on performance, commission achievement, and other applicable factors.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.