Job Description: Senior Project Manager / Operations — Mitigation & Reconstruction, DC Metro

Unlimited Restoration, Inc. | URI; District Heights (MD); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Life Insurance

Paid Time Off

Company-provided vehicle

Holidays

Job summary

Unlimited Restoration, Inc. is seeking a Senior Project Manager / Operations to lead full-cycle restoration projects in the DC Metro market. You will scope, estimate, and manage production from first contact to close, including overseeing a small crew.

This role blends field leadership with business development to diversify accounts and grow market capacity. Responsibilities include writing estimates with Xactimate, managing mitigation and reconstruction work cradle to grave, and coordinating

Qualifications

• Minimum 3–5 years of experience as a Project Manager in restoration, disaster recovery, or commercial construction, with direct estimating responsibility.
• Demonstrated experience running jobs cradle to grave across mitigation and reconstruction.
• Ability to independently write scopes and estimates (Xactimate or equivalent).

Responsibilities

• Respond to incoming job leads and conduct timely on-site inspections; own scope development from first contact through job completion.
• Write estimates using Xactimate across full scope: water, mold, biohazard, cleaning, reconstruction.
• Manage full job lifecycle from inspection to final close; no hand-offs between PMs.
• Oversee day-to-day field crew work, assign tasks, monitor quality, provide feedback.
• Maintain relationships with commercial/institutional accounts; pursue self-generated leads.
• Track job status, documentation, and financials in company systems.

Skills

Project management

Client communication

Team leadership

Education

Bachelor's degree in related field

Tools

Xactimate

Kahi/PSA

Job description

Senior Project Manager / Operations - DC Metro

Reports to: DC Metro Market Lead

Why This Role

Unlimited Restoration, Inc. (URI) is seeking a Senior Project Manager / Operations to support and expand operations in the DC Metro market. This is a full-cycle, "write and run" role covering the entire mitigation and reconstruction lifecycle, cradle to grave: the incumbent independently scopes, estimates, and manages production on assigned jobs across both mitigation (water, mold, biohazard, cleaning) and reconstruction/rebuild scopes, from first call and initial inspection through final walkthrough and closeout, without a hand-off to a separate estimator or a separate reconstruction PM.

Beyond running their own jobs, this person will also oversee the day-to-day work of a small crew of URI technicians (up to 3), and will serve as the DC Metro Market Lead's primary on-ground extension – additional eyes and ears across the market's jobs, crews, and accounts. This role is intended to add real PM and field-oversight capacity to a market currently supported by a single Project Manager, to help rebuild and diversify the market's referral and account base through self-generated business development, and to develop into a long-term operational partner to the Market Lead as DC Metro grows. For the right candidate, this is a direct path toward a market-leadership role as DC Metro scales.

Essential Duties And Responsibilities

• Respond to incoming job leads and conduct timely on-site inspections; own scope development from first contact through job completion.
• Independently write estimates using Xactimate (or equivalent estimating software) across the full scope spectrum: water mitigation, mold, biohazard, and cleaning through structural reconstruction and rebuild.
• Own each job cradle to grave – the same PM carries the job from mitigation through reconstruction and final close, with no hand-off to a separate reconstruction PM or estimator at any stage.
• Manage full job lifecycle: inspection, mitigation scope and production, transition into reconstruction scope and estimate/approval, reconstruction production scheduling, subcontractor and crew coordination, quality control, and job closeout.
• Maintain and grow relationships with commercial and institutional accounts (property management, universities, hospitality, healthcare, and similar segments).
• Actively develop new business through self-generated leads, direct outreach, and relationship-building with facilities managers, property managers, and other referral sources.
• Track job status, documentation, and financials in company systems (Kahi/PSA) to maintain accurate reporting and support timely collections.
• Coordinate with the DC Metro market's existing Project Manager and Operations leadership on incoming lead assignment and overall market capacity – this coordination governs which new jobs go to which PM at intake, not reassignment of jobs already in progress; once a job is assigned, that PM owns it cradle to grave.
• Ensure all work complies with company safety standards, applicable codes, and insurer/client requirements.
• Communicate proactively with customers, adjusters, property managers, and internal stakeholders throughout the job lifecycle.

Team Oversight and Market Support

• Directly oversee the day-to-day work of a small crew of URI technicians (up to 3), including daily job assignments, on-site quality checks, and basic performance feedback.
• Serve as the DC Metro Market Lead's primary on-ground point of contact – surfacing job, crew, and account issues in real time and helping maintain consistent response and service standards across the market.
• Provide backup coverage and support for the Market Lead's jobs and priorities as needed, with the expectation of growing into a long-term operational partner for the market as it scales.

Required Qualifications

• Minimum 3-5 years of experience as a Project Manager in restoration, disaster recovery, or commercial construction, with direct estimating responsibility.
• Demonstrated experience running jobs across both mitigation and reconstruction phases cradle to grave, on the same file – not solely mitigation-only or reconstruction-only experience.
• Demonstrated ability to independently write scopes and estimates (Xactimate or equivalent) – not solely production/execution experience.
• Experience managing commercial and/or institutional accounts (property management, healthcare, hospitality, education, or similar).
• Prior experience directing or supervising field technicians or a small crew, with the ability to manage day-to-day workload and quality across a small team while still carrying a personal job load.
• Valid driver's license and ability to travel locally to job sites throughout the DC metro area.
• Strong written and verbal communication skills; ability to manage multiple stakeholders (customers, adjusters, subcontractors, internal teams) simultaneously.

Preferred Qualifications

• Track record of self-generated new business (cold outreach, facilities-management relationships, or independent referral development).
• Familiarity with the Washington, DC commercial/institutional environment, including site-access protocols common to universities, healthcare facilities, and secured properties.
• IICRC certifications relevant to water, mold, or fire restoration.
• Experience with Kahi, PSA, or similar restoration/construction management platforms.

Compensation And Benefits

• $85,000 - $110,000 Commensurate with experience
• Performance-based commission structure
• Industry-leading benefits including:
• 100% company paid health, dental, vision
• 401(k) with company match
• Life Insurance
• Paid Time OffCompany-paid holidays
• Company-provided vehicle for business use
• All the technology needed to succeed

Work Environment and Physical Demands

• Regularly visits active job sites, which may include water-damaged, fire-damaged, or biohazard-affected properties; appropriate PPE is provided and required.
• Frequent local travel between job sites, client meetings, and the DC Metro office/branch. Company vehicle and company cell phone provided for job-related use.
• Ability to walk job sites, including stairs and uneven surfaces, and to lift/move equipment as needed (up to 25-50 lbs) is required.
• Some flexibility for after-hours or weekend response may be required for emergency/loss situations.

About Unlimited Restoration, Inc.

URI is a multi-branch property damage restoration and remediation company serving the Philadelphia, Baltimore, Washington DC, and Orlando markets, providing water mitigation, reconstruction, mold remediation, and related emergency and commercial restoration services.