Job Coach — Empowerment & Supported Employment

sdgoodwill; La Mesa (CA); On-site; USD 2,893,000 - 3,100,000; Full time

Job summary

Goodwill is seeking a Job Coach to provide on-the-job coaching within our Supported Employment program, helping participants work in community settings.

You will train, mentor, and support participants, promoting job skills and social integration in collaboration with supervisors. The role includes administrative duties and progress reporting, with pay ranging from $21.00 to $22.50 per hour.

Qualifications

• BA or BS degree preferred.
• Experience: Minimum of one year related experience preferred.
• Computer Skills: MS Office Suite. Strong E-mail communication skills. Strong file management or case management skills. Must have ability to learn client tracking software.
• Certificates & Licenses: Must be able to pass all required criminal background checks and become First Aid & CPR certified.

Responsibilities

• Provides job coaching and promotes career development support to improve job skills, wages, and productivity of participants served at the business site with the goal of moving Participants into individual Competitive Integrated Employment (CIE) job opportunities.
• Promotes and facilitates social integration between participants and other employees in collaboration with customer’s supervisors/managers.
• Monitors participant activity to ensure productivity, quality learning, completion of program and work assignments, and quality outcomes.
• Becomes familiar with the needs and limitations of assigned participants to identify areas of development opportunities.
• Provides personal and career counseling as well as behavioral intervention for participants.
• Performs work alongside participants for purposes of training, role modeling, and supporting the needs of the participants and the employer.
• Teaches work skills (or life skills where appropriate) to participants at various job sites using repetitious training methods.
• Maintains excellent communication with managers, supervisors and employees to support positive outcomes and to resolve client performance problems or other issues.
• Regularly meets with participant’s supervisor to discuss participant’s progress and any training concerns.
• Regularly attends staff meetings as required.
• Completes administrative duties, including monthly statistics, progress reports, updatingProgram plans, and data entry utilizing company database programs.
• Communicates with referring agencies, care providers, parents, and counselors as appropriate, regarding any issues that may affect a participant’s employment.
• NotifiesJob Coach II or III and/or site manager immediately of any problems with participants,referring agencies, or employers to resolve issues in a timely manner.
• Works with leads, supervisors and site managers in preparing daily/weekly scheduled jobduties for participants.
• Performs coaching functions (direct on the job functions with participants) approximately 60% of the scheduled workday and related administrative functions (non-direct functions such as reports, case notes, prepping OPMs and IHSPs, accurately recording mileage, interactions with supervisors and referring agencies, etc.) during the remaining 40% of a scheduled workday.
• Performs other miscellaneous duties as assigned.Pay for this role is $21.00-$22.50 an hour.

Skills

Email communication

Case management

Client tracking software

Education

BA or BS degree

Tools

MS Office Suite

Job description

Goodwill is seeking a Job Coach to provide on-the-job coaching within our Supported Employment program, helping participants work in community settings.

You will train, mentor, and support participants, promoting job skills and social integration in collaboration with supervisors. The role includes administrative duties and progress reporting, with pay ranging from $21.00 to $22.50 per hour.