Job Coach

Chimes; Baltimore (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical plan starting at $13.80/mo. (6

Employer-paid Life Insurance + AD&D

Long-Term Disability coverage

403(b) retirement plan with employer"+

Tickets at Work

Employee referral bonuses andrecogniti

Job summary

Chimes in Baltimore is seeking a compassionate Job Coach / Employment Support Specialist to provide individualized coaching, skill development, and ongoing supports to employees with disabilities.

You will partner with employees, supervisors, families, and managers to help individuals perform their job duties, reach goals, and stay compliant with regulations. The role emphasizes person-centered services, independence, and collaborative problem-solving in a supportive work environment.

Qualifications

• A strong commitment to disability inclusion, respect, and person-centered services.
• Compassion, patience, and professionalism when supporting individuals with diverse needs.
• Ability to work independently while collaborating effectively with a team.
• Strong communication, organization, and problem-solving skills.
• Comfort with administrative and documentation tasks.

Responsibilities

• Provide one-on-one, strengths-based job coaching and skills training.
• Support individuals in learning job tasks, building workplace routines, and increasing independence.
• Observe work performance and recommend strategies, accommodations, or training.
• Meet regularly with employees and supervisors to review goals, progress, and supports.
• Assist individuals interested in advancement, additional training, or job changes.
• Conduct regular site visits for coaching, support, and follow-up.
• Collaborate with project managers and supervisors to promote successful outcomes.
• Represent the agency with community and contract site partners.
• Guide supervisors on working effectively with employees with disabilities.
• Help resolve workplace challenges through coaching, training, and problem-solving.
• Communicate with individuals, families, supervisors, and internal team members about goals and supports.
• Educate individuals and families on employment supports and available resources.
• Contact healthcare providers or other professionals to clarify documentation when needed.
• Train work sites on documentation requirements and support practices.
• Maintain working knowledge of government regulations on employment of people with disabilities, and of AbilityOne regulations (as applicable).
• Participate in meetings, trainings, and special projects as assigned.
• Build positive working relationships with coworkers, customers, and partners.

Skills

Disability inclusion

Compassion

Independence

Communication

Organization

Problem solving

Documentation

Job description

We are a mission-driven nonprofit dedicated to supporting individuals with disabilities in meaningful employment and daily work activities. We're looking for a compassionate, detail-oriented Job Coach / Employment Support Specialist to provide individualized coaching, skill development, and ongoing supports to employees with disabilities.

This role is ideal for someone who values person-centered services, dignity through work, and long-term employment success. You'll partner with employees, supervisors, families, and managers so that each individual can perform their job duties successfully and reach their personal employment goals. You'll also help keep our programs high quality and compliant through accurate disability documentation, eligibility evaluations, and adherence to applicable regulations.

What You Will Do

Coach and build skills

• Provide one-on-one, strengths-based job coaching and skills training
• Support individuals in learning job tasks, building workplace routines, and increasing independence
• Observe work performance and recommend strategies, accommodations, or training
• Meet regularly with employees and supervisors to review goals, progress, and supports
• Assist individuals interested in advancement, additional training, or job changes

Support worksites and programs

• Conduct regular site visits for coaching, support, and follow-up
• Collaborate with project managers and supervisors to promote successful outcomes
• Represent the agency with community and contract site partners
• Guide supervisors on working effectively with employees with disabilities
• Help resolve workplace challenges through coaching, training, and problem-solving

Collaborate with families and stakeholders

• Communicate with individuals, families, supervisors, and internal team members about goals and supports
• Educate individuals and families on employment supports and available resources
• Contact healthcare providers or other professionals to clarify documentation when needed

Train and stay current

• Train work sites on documentation requirements and support practices
• Maintain working knowledge of government regulations on employment of people with disabilities, and of AbilityOne regulations (as applicable)
• Participate in meetings, trainings, and special projects as assigned
• Build positive working relationships with coworkers, customers, and partners

What You Bring

• A strong commitment to disability inclusion, respect, and person-centered services
• Compassion, patience, and professionalism when supporting individuals with diverse needs
• The ability to work independently while collaborating effectively with a team
• Strong communication, organization, and problem-solving skills
• Comfort with administrative and documentation tasks

Physical and travel requirements

• Ability to travel frequently to work sites, both in-state and out-of-state
• Ability to walk, stand, and navigate varied work environments
• Ability to lift, carry, or move up to 25 lbs. as needed
• Ability to work with employees on various shifts, including overnight

Preferred (not required)

Why You'll Love Working Here:

• Medical plan starting at $13.80/mo. The $6.90 is per pay for the Minimum Value Health Plan.
• Employer-paid Life Insurance + AD&D
• Employer-provided Long-Term Disability coverage for financial protection
• 403(b) retirement plan with employer match
• Tickets at Work
• Employee referral bonuses and recognition programs
• Clear pathways for growth and advancement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.