Job Coach

Hope Services; San Jose (CA); On-site; USD 24,151 - 34,396; Full time

Job summary

A supportive service organization based in San Jose, California, is seeking a proactive Job Coach to assist clients in successful employment placements. The Job Coach will provide essential support, training, and advocacy while working in various community settings. Candidates must have a High School diploma and experience in related fields, along with the ability to teach work habits and social skills. Flexibility in location and hours is required. This role includes driving and transporting clients to multiple employer locations.

Qualifications

• Minimum one year of related experience or an approved combination of education and experience.
• Valid driver's license and clear driving record.

Responsibilities

• Provide support to clients for successful employment placements.
• Act as a liaison with employers for client training.
• Assist clients with accommodations and ADA issues.
• Complete reports and maintain accurate case files.
• Develop and implement instructional plans.

Skills

Understanding individuals with disabilities

Flexibility in scheduling

Observation and evaluation skills

Teamwork ability

Teaching good work habits

Critical thinking skills

Basic computer knowledge

Transporting clients

Education

High School diploma or equivalent

Job description

Pay Rate: $21.25 per hour

Principle Responsibilities of the Job Coach

• Provides needed supports to assure client success in employment placements. Evaluation, training, goal setting and follow-up services for successful job retention.
• Acts as a liaison with the employer, providing training and supports, consultation on employment related issues for success of long term employment.
• Acts as a program monitor to assigned clients, provides advocacy and referrals as needed. Assists clients with accommodations and ADA related issues.
• Complies with employer policies and procedures while assigned to their locations.
• Represents the Agency in the community. Maintains a professional relationship with family members, employers, and funding sources.
• Completes all required reports and documentation, maintains complete and accurate case files, conducts annual and semi-annual meetings, prepares individualized service plans.
• Assures compliance with Agency and departmental safety and confidentiality standards.
• Works independently in the community, develops and implements instructional plans, social skill training and provides interventions as needed.
• Works in a variety of settings and assignments as needed to accommodate changing needs and or requests by contracting employers, including hours of work and location.
• Performs task analysis and time studies for wage evaluations as required by DOL.
• Acts as a mandated abuse reporter.
• May perform other duties as assigned to assure the efficiency of the program.

Minimum Qualifications for the Job Coach position

• High School diploma, G.E.D. or equivalent plus one year of related experience, or an approved combination of education and work experience.
• Clear driving record and a valid Driver's License.

Knowledge, Skills and Abilities for the Job Coach position

• Ability to understand and relate to individuals with disabilities, their families, the community and HOPE personnel.
• Flexibility in scheduling of work hours, location and type of assignments within the greater service region.
• Ability to observe, evaluate, document and communicate verbally and in writing.
• Ability to accept supervision and work cooperatively as a team member with all Employment Services staff as well as with the client and employers.
• Ability to teach good work habits and social skills to individuals with developmental disabilities in a variety of settings.
• Ability to utilize critical thinking skills in decision making situations, good organizational and record keeping skills, and good independent judgment.
• Basic computer knowledge.
• Ability to perform all duties associated with time study development.
• Knowledge and commitment to the principles and concepts of normalization.
• Ability to be flexible with scheduling and prioritization of tasks.
• Ability to transport self and clients to multiple employer locations as needed.

Physical & Environmental Conditions

Extensive amount of time driving and transporting clients in the local community, standing and walking. Exposure to dust, noise, pollens and various weather conditions; writing and computer work; use of machinery in a production environment as well as large equipment at employer locations.

Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.