Job 2988 Certification Specialist III

AZ State Jobs; Northern (KY); Hybrid; USD 44,000 - 59,000; Full time

Job summary

The Arizona Supreme Court, Administrative Office of the Courts, is seeking a Certification Specialist III to assess applicants seeking admission and manage related documentation within the Certification and Licensing division. The role involves reviewing applications, issuing notices, maintaining the unit database, supporting bar exam programs, and occasionally coordinating on-site duties.

A bachelor’s degree or equivalent experience is required, with strong communication and diplomacy, and

Qualifications

• Bachelor's degree or equivalent experience; two years in a related field.
• Excellent oral and written communication; diplomacy with diverse stakeholders.
• Proficiency in database use, word processing, internet searches and website management.
• Ability to handle confidential, high-volume, stressful environment.

Responsibilities

• Assess applicants' qualifications and adherence to admission standards.
• Provide day-to-day information to applicants via verbal and written communication.
• Review applications, verify supporting documents, and record information in the database.
• Prepare and issue written requests, notices of deficiency, and notices of certification.
• Help draft policies, maintain unit website, archive files, and manage large programs like bar exams.
• Coordinate with unit members for proctoring examinations and related tasks.
• Travel up to 5% within Arizona.

Skills

Communication skills

Diplomacy

Database proficiency

Research skills

Education

Bachelor's degree or equivalent experience

Tools

Word processing (Word)

Excel

PowerPoint

Outlook

Website management

Database systems

Job description

JOB TITLE:
Certification Specialist III

JOB #:
2988

DIVISION:
Certification and Licensing

HIRING SALARY:
$51,514.00 annualized ($24.77 hourly)

CLOSING DATE:
All positions are open until filled.

EMPLOYEE REFERRAL PROGRAM:
This position is eligible for an employee referral incentive payment of $1,000.00 (conditions apply).

POSITION SUMMARY:
This position is responsible for several different types of work within the subject matter of certifying and investigating applicants seeking admission on motion, admission by transfer of bar exam score, law professor certification, foreign legal consultant status, military service member and military service member spouse certification, and practice pending admission. The primary focus will be to assess applicants' qualifications and adherence to the admission standards set forth by the Rules of the Supreme Court of Arizona.

In addition, this position will provide clear and comprehensive day-to-day professional-level information regarding admission standards, procedural processes, mandatory rules and procedures, and application status to applicants through verbal and written communication. Review and analyze all applications verifying the authenticity of required supporting documents and accurately recording all necessary information in the Unit's database system. Initiate, prepare, and issue written requests, notices of deficiency, notices of certification, and create a comprehensive database to track applicants.

This position will also recommend and draft policies and procedures, assist with the maintenance of the Unit's website, archive closed applications, and maintain a written inventory of all archived files. Additionally, this position will provide professional level assistance in running large programs (i.e., bar exam) including collaborating with other Unit members to prepare material and oversee the proctoring of bar examinations, including on-site coordination, registration, proctor instruction, procedure oversight, security, and assisting with pre and post-examination procedure.

This position may be eligible for a hybrid-telework schedule once the employee has completed three (3) months of employment and has sufficiently proved their ability to perform assigned tasks.

Public Service Loan Forgiveness (PSLF) Program qualified employer.

MINIMUM REQUIREMENTS:
The successful candidate must have a bachelor's degree or equivalent work experience and two years' experience in a related field. Directly related experience may substitute for a degree. This position requires excellent oral and written communication skills, with demonstrated expertise in communicating diplomatically and effectively with diverse and sometimes conflicting stakeholders, including applicants, committee members, judicial officers, staff, and the public. Proficiency in database utilization, word processing programs, internet search and website management. Strong research, tracking and critical analysis skills, along with the capacity to manage multiple confidential and complex records. The ability to make subjective and objective decisions, exercise judgment and diplomacy in addressing complex and sensitive issues and consistently produce precise and accurate work in a high-volume, high-stress environment.

The preferred candidate will have experience and knowledge of professional licensing and document examination procedures.

Travel level: up to 5% (within Arizona)

SELECTION PROCESS:
Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include computer testing (Word, Excel, PowerPoint, Outlook, proofreading, typing, etc.) and first and/or second round panel interviews. This is a Regular, Full-time, Non-Exempt position.

BENEFITS:

The Arizona Supreme Court, Administrative Office of the Courts, offers a comprehensive benefits package to include:

• Accrued vacation pay and sick leave
• 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. The Court may terminate a remote work agreement at its discretion.

RETIREMENT:

• Positions in this classification participate in the Arizona State Retirement System (ASRS).
• Please note, enrollment eligibility will become effective after 27 weeks of employment.

The Arizona Supreme Court is an EOE/ADA Reasonable Accommodation Employer