JM Wireless - NC Eastway Dr & Michigan - RSM - Metro by T-Mobile

Tcc Wireless Llc; Charlotte (NC); On-site; USD 59,000 - 121,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with match

Job summary

JM Wireless in Charlotte, NC is seeking a Retail Sales Manager to lead a dynamic sales team and drive exceptional customer service in a fast-paced wireless retail environment.

You will recruit, train, and coach staff, manage schedules, and push for sales excellence while maintaining a customer-first approach and brand standards. Competitive hourly pay with uncapped commissions supports a rewarding earnings potential.

Qualifications

• Bachelor’s-level education or equivalent in business, marketing, or management.
• 2+ years of retail sales management experience (wireless industry preferred).
• Proven ability to meet or exceed sales goals.
• Flexible schedule including evenings, weekends and holidays.
• Reliable transportation.
• Bilingual English/Spanish strongly preferred.

Responsibilities

• Recruit, hire, and train sales staff to build a high-performing team.
• Motivate, coach, and provide regular feedback to drive performance.
• Conduct performance evaluations and develop staff.
• Plan staff schedules for peak hours and coverage.
• Drive store sales and achieve targets; meet or exceed goals.
• Maintain customer-first approach to ensure satisfaction and loyalty.
• Acquire and retain customers and deliver personalized solutions.
• Lead upselling, cross-selling and account activation strategies.
• Conduct weekly team meetings and set sales expectations.
• Monitor store operations and ensure brand standards are met.

Skills

Leadership

Team-building

Interpersonal communication

Strategic thinking

Analytical skills

Problem-solving

Wireless product knowledge

Adaptability

Sales motivation

Upselling

Education

Associate or Bachelor’s degree in business/marketing/management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JM Wireless - NC Eastway Dr & Michigan - RSM - Metro by T-Mobile

Full Time Regular Sales Charlotte, NC, US

2 days ago Requisition ID: 22497

Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager at our Pulaski, IL location and become the driving force behind an energetic team poised for success!

In this dynamic role, you'll not only shape the customer experience but also inspire your team to achieve new sales heights. With your proven leadership skills and passion for technology, you'll thrive in a fast-paced environment where every day brings new opportunities to innovate and excel.

If you're looking for a rewarding career where your influence makes a real difference and you're passionate about connecting people through the latest wireless solutions, this is the perfect place to elevate your career--come be a part of our winning team!

Join a dynamic team where your hard work pays off-literally! Unlock your earning potential with competitive hourly pay and enticing commissions. Don't miss this chance to boost your income and thrive in a rewarding environment!

Average Hourly + Commission Total Compensation = $30-$62 an hour

Key Responsibilities

• Recruit, hire, and train top-tier sales talent
• Foster a high-performance culture through motivation, coaching, and regular feedback
• Conduct employee performance evaluations and guide team development
• Manage staff scheduling and ensure adequate coverage during peak hours
• Drive store sales and achieve or exceed performance goals
• Championing a customer-first approach, ensuring satisfaction and loyalty
• Acquire and maintain customers
• Empower team members to deliver personalized solutions and close sales
• Conduct weekly staff meetings and setup sales goal expectations
• Model and support effective upselling, cross-selling, and account activation strategies

Operational Excellence

• Oversee day-to-day operations including merchandising, inventory, and store appearance
• Ensure all company policies and operational procedures are followed consistently
• Manage cash handling and POS transactions with accuracyTrack and analyze store performance metrics to identify areas for improvement
• Execute visual merchandising standards to maximize sales and make sure the store is brand ready

Qualifications

• Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:
• Associate or bachelor's degree with course work in business, accounting, marketing or management.
• 2+ years' experience in retail sales management (wireless industry preferred)
• Proven ability to meet or exceed sales goals
• Availability to work a flexible schedule, including evenings, weekends, and holidays
• Reliable Transportation
• Bilingual candidates (English/Spanish) are strongly preferred.

Skills & Attributes

• Strong leadership and team-building skills
• Excellent interpersonal and communication abilities
• Strategic thinker with strong analytical and problem-solving skills
• Deep understanding of wireless products, plans, and trends
• Adaptable to changing priorities and a fast-paced environment
• Competitive base salary with uncapped commission potential
• Medical, Dental, Vision, Life Insurance and 401K with match for FT employees
• Career advancement opportunities within a growing company
• Ongoing training and professional development
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 40lbs
• Full Time (45 hours) availability

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.