JM Wireless - NC The Plaza & Starhaven - RSM - Metro by T-Mobile

Tcc Wireless Llc; Charlotte (NC); On-site; USD 41,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K with match

Job summary

JM Wireless - NC The Plaza & Starhaven - RSM - Metro by T-Mobile in Charlotte, NC is hiring a Retail Sales Manager to lead a vibrant wireless sales team and elevate the customer experience every day.

You will recruit, train, and coach staff, set performance goals, manage scheduling, and drive store sales with an uncapped commission structure paid twice a month.

This full-time role requires flexibility, bilingual abilities, and a focus on service excellence.

Qualifications

• Associate or bachelor’s degree with course work in business, accounting, marketing or management.
• 1-2 years’ experience in retail sales management (wireless industry preferred)
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Reliable Transportation
• Bilingual candidates (English/Spanish) are strongly preferred.

Responsibilities

• Recruit, hire, and train top-tier sales talent
• Foster a high-performance culture through motivation, coaching, and regular feedback
• Conduct employee performance evaluations and guide team development
• Manage staff scheduling and ensure adequate coverage during peak hours
• Drive store sales and achieve or exceed performance goals
• Championing a customer-first approach, ensuring satisfaction and loyalty
• Acquire and maintain customers
• Empower team members to deliver personalized solutions and close sales
• Conduct weekly staff meetings and setup sales goal expectations
• Model and support effective upselling, cross-selling, and account activation strategies

Skills

Leadership

Team-building

Communication

Strategic thinking

Analytical skills

Wireless product knowledge

Adaptability

Upselling

Customer focus

Bilingual English/Spanish

Education

Associate degree in business or related field

Bachelor’s degree in business or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

JM Wireless - NC The Plaza & Starhaven - RSM - Metro by T-Mobile

Full Time Regular Sales Charlotte, NC, US

Join Our Team as a Retail Sales Manager – Lead the Future of Wireless Technology!

Are you ready to lead the charge in the exciting world of wireless technology? Join us as a Retail Sales Manager and become the driving force behind an energetic team poised for success!

In this dynamic role, you'll not only shape the customer experience but also inspire your team to achieve new sales heights. With your proven leadership skills and passion for technology, you'll thrive in a fast-paced environment where every day brings new opportunities to innovate and excel.

And here’s the best part: individual commissions are paid twice a month—yes, twice! And no one else in the industry is doing that. That means you can see your hard work pay off more often and keep your earnings growing faster!

If you're looking for a rewarding career where your influence makes a real difference and you're passionate about connecting people through the latest wireless solutions, this is the perfect place to elevate your career—come be a part of our winning team!

Average Hourly + Commission Total Compensation: $30 - $62 an hour with limitless growth potential—your success is in your hands!

Key Responsibilities

• Recruit, hire, and train top-tier sales talent
• Foster a high-performance culture through motivation, coaching, and regular feedback
• Conduct employee performance evaluations and guide team development
• Manage staff scheduling and ensure adequate coverage during peak hours
• Drive store sales and achieve or exceed performance goals
• Championing a customer-first approach, ensuring satisfaction and loyalty
• Acquire and maintain customers
• Empower team members to deliver personalized solutions and close sales
• Conduct weekly staff meetings and setup sales goal expectations
• Model and support effective upselling, cross-selling, and account activation strategies

Operational Excellence

• Oversee day-to-day operations including merchandising, inventory, and store appearance
• Ensure all company policies and operational procedures are followed consistently
• Manage cash handling and POS transactions with accuracy
• Track and analyze store performance metrics to identify areas for improvement
• Execute visual merchandising standards to maximize sales and make sure the store is brand ready

Qualifications

• Any combination of education and experience providing the necessary skills and knowledge is acceptable. Typical qualifications would be equivalent to:
• Associate or bachelor’s degree with course work in business, accounting, marketing or management.
• 1-2 years’ experience in retail sales management (wireless industry preferred)
• Proven ability to meet or exceed sales goals
• Availability to work a flexible schedule, including evenings, weekends, and holidays
• Reliable Transportation
• Bilingual candidates (English/Spanish) are strongly preferred.

Skills & Attributes

• Strong leadership and team-building skills
• Excellent interpersonal and communication abilities
• Strategic thinker with strong analytical and problem-solving skills
• Deep understanding of wireless products, plans, and trends
• Adaptable to changing priorities and a fast-paced environment
• Competitive base salary with uncapped commission potential
• Medical, dental, Vision, Life Insurance and 401K with match for FT employees
• Career advancement opportunities within a growing company
• Ongoing training and professional development
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 40lbs
• Full Time (45 hours) availability

Ready to connect with people through the power of wireless technology? Join us and turn your passion into a rewarding career—where every day is an opportunity to innovate, inspire, and succeed! Plus, with our twice-a-month commission payments, you’ll see your efforts rewarded more often than anywhere else. Don’t miss out—be part of something truly exciting!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic in accordance with EEOC guidelines.