Jira DevOps Engineer

The Evolvers Group; Washington, Northern (District of Columbia, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

The Evolvers Group is seeking a DevOps Engineer (Jira Platform Engineer) onsite to own Jira SaaS in government cloud, consolidating planning tools from Azure DevOps and GitLab to Jira. You will enable Agile practices, oversee integrations, and guide teams on best-practices within a secure enterprise ecosystem.

The ideal candidate combines Jira administration expertise with hands-on integration experience, DevSecOps mindset, and a strategic view of migration and governance across large-scale

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• 3+ years hands-on Jira administration and/or engineering experience.
• Proven ability to develop integrations with enterprise platforms like GitLab and ServiceNow.
• Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps.
• Experience migrating from Azure DevOps/GitLab to Jira is preferred.
• Familiarity with Atlassian ecosystem and government cloud contexts is a plus.

Responsibilities

• Administer, configure, and optimize Jira SaaS for enterprise project management and Agile delivery.
• Design and maintain Jira workflows, screens, fields, and automation aligned with Agile guidelines.
• Manage user permissions, groups, and security to ensure governance and compliance.
• Monitor Jira license usage and adoption, supporting renewal and budgeting decisions.
• Design and maintain integrations between Jira and GitLab, ServiceNow, and other systems using Okta, REST APIs, and webhooks.
• Automate data sync across platforms to enable traceability from planning to release.
• Troubleshoot integration pipelines for performance, security, and scalability.
• Collaborate with infrastructure and cybersecurity teams to meet enterprise standards.
• Produce technical documentation and best practices; mentor Scrum Masters and Product Owners.
• Support reporting and analytics on Agile metrics (velocity, burndown, cycle time).

Skills

Jira Admin

Agile & SAFe

DevSecOps

System integration

GitLab integration

ServiceNow integration

Okta

REST APIs

Education

Bachelor’s degree in CS/IS

Tools

GitLab

ServiceNow

Okta

REST APIs

Atlassian Suite

Job description

Constant learning and evolution is a way of life at Evolvers. We are always looking for passionate individuals that are ready to evolve in tandem with our team, defining and re-defining each facet of their career life at Evolvers. Our professionals are rewarded for their contributions to our clients, our culture and the overall quest for excellence. We view each of our professionals as a catalyst for growth, for Evolvers, our clients, and for the industry.

Contract: 6+ months contract (possible to extend)Note: onsiteThe DevOps Engineer (specifically Jira Platform Engineer) will serve as the technical owner of our Jira SaaS in government cloud, and is responsible for administering, configuring, and integrating the application within our enterprise technology ecosystem. This position plays a pivotal role in consolidating our collaborative planning tools—transitioning from Azure DevOps (on-prem) and GitLab (on-prem) to Jira—while enabling and scaling Agile practices across the organization. The ideal candidate is both technically proficient and strategically minded, with a strong understanding of Agile methodologies, DevSecOps workflows, and enterprise system integration.

Responsibilities

• Administer, configure, and optimize Jira SaaS to meet enterprise project management and Agile delivery needs.
• Design and maintain custom workflows, issue types, screens, fields, and automation rules aligned with organizational Agile frameworks and guidelines.
• Manage user permissions, group roles, and security schemes to ensure governance and compliance.
• Monitor Jira license utilization, user growth, and application usage to ensure efficient use of subscriptions.
• Collaborate with procurement teams to support renewal, optimization, and budget decisions.
• Design, implement, and maintain seamless integrations between Jira with other enterprise systems, such as GitLab (source control & CI/CD), and ServiceNow (ITSM), using Okta,REST APIs, webhooks, middleware, and scripting.
• Automate data synchronization across platforms to support traceability from planning to release.
• Troubleshoot and optimize integration pipelines to ensure performance, security, and scalability.
• Partner with infrastructure and cybersecurity teams to align integrations with enterprise security and compliance standards.
• Develop and maintain technical documentation, standards, and best practices.
• Partner with the Agile Transformation Office to translate Agile practices into effective Jira configurations and usage patterns.
• Provide technical guidance and mentoring to Scrum Masters, Product Owners, and teams on best-practice tool utilization.
• Support reporting and analytics initiatives, ensuring reliable Agile metrics (velocity, burndown, cycle time, etc.).
• Support and enable teams transition from Azure DevOps Boards, Gitlab, Jira (hosted) to JIRA SaaS.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• 3+ years of hands-on experience administering and/or engineering Jira (Self-hosting or SaaS).
• Proven, hands-on experience developing custom integrations with enterprise platforms, especially GitLab and ServiceNow.
• Strong understanding of Agile methodologies (Scrum, Kanban, SAFe) and DevSecOps principles.
• Experience in enterprise migrations from Azure DevOps or similar tools to Jira.
• Preferred:
• Familiarity with Atlassian ecosystem (Confluence, Bitbucket, Atlassian Government Cloud) and marketplace apps.
• Experience working in a DevSecOps or Platform Engineering environment.
• Experience with information security, privacy, and risk assessment standards including FISMA, SOX, FedRAMP, etc. is preferred.
• Federal government experience is preferred.
• Atlassian Certified Professional (ACP-620, ACP-120, or equivalent) preferred.